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Merchants Auto
Hooksett, NH
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,063 reviews
December 26, 2023
failure to communicate with guests regarding pick up time for vehicle. Was told one day and ended up waiting over a week. for vehicle. Was told one day and ended up waiting over a week. More
by VANAECIA
Verified CustomerEmployees Worked With
December 22, 2023
This was the easiest, most helpful purchase I have ever made with a car. Gabe Tobin was so unbelievably professional and courteous, and the Finance Department was friendly, fast, and informative. Merchant made with a car. Gabe Tobin was so unbelievably professional and courteous, and the Finance Department was friendly, fast, and informative. Merchants Auto is the only dealership I will ever use. I cannot say enough about how great they made my experience. In addition, they offered much more for my trade than any other dealership in the area. Please give them a shot; you will not regret it. More
by jwood
Employees Worked With
Gabe Tobin
December 21, 2023
Overall it was a pleasant buying experience. There were some initial delays in communicating availability but some were due to the holidays? There were some initial delays in communicating availability but some were due to the holidays? More
by robby
Employees Worked With
December 20, 2023
Ron was so helpful, friendly and efficient! Made the car buying experience so simple and fast even with my two year old with me! Thank you, I will be a returning customer. Made the car buying experience so simple and fast even with my two year old with me! Thank you, I will be a returning customer. More
by BRIMARSHALL6
Employees Worked With
Ron
December 17, 2023
Kurt was very nice and helpful; busy and many other staff were sitting around and could have been more helpful, Logan was also really cool and very personable. were sitting around and could have been more helpful, Logan was also really cool and very personable. More
by kaegan.sweeney
December 17, 2023
I enjoyed the process. Everything was done online, no waiting hours at the dealership. It was great!! Everything was done online, no waiting hours at the dealership. It was great!! More
by DMULIK0
