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Metro Ford - Service Center

Chicago, IL

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63 Reviews

63 Reviews of Metro Ford - Service Center

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August 06, 2023

It's a great dealership and I would love to have to come back and get another car from. More

by wswarn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elli Lane, Tramayne Hill, Cesar Ochoa, Joe Daifallah, Bonnnie Morgan, Tony Terry, Marco Marroquin
June 22, 2023

They were prompt and fast, easy to deal with, and honestly recommended what I needed and didn't need. I appreciated how clearly they explained and detailed all they had done and my car's current cond More

by alan.goddard
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know
April 27, 2023

Went to get "the works", the wait time was way less than usual plus I've had a minor accident a few days earlier where someone hit my back bumper. They checked it out for me at no extra cost. Staff was very More

by Cristina Vannotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Sermeno
April 04, 2023

Didn’t have to want long for my oil change and was informed about some work that needed to be done but not Wright mow More

by bfb7550
Recommend Dealer
Yes
Employees Worked With
Marco Marroquin
January 17, 2023

I came for a break checkup and were completely honest telling me that my brakes were good and no work is necessary. They didn’t force any services. Professional work. More

by 0012085A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
November 04, 2022

Went to get an oil change (the works), and the wait was almost two hours. Waiting area clean. More

by melvinjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill
August 27, 2022

Great and professional staff and service. All my questions were answered. Timely service. Waiting area clean More

by wilson.dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugo Sermeno
July 12, 2022

best dealer ship in the Chicago area for service, parts,an workmanship.I would recommend More

by cerrog50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Daifallah
July 06, 2022

Clean waiting area. Great customer service. Great car care and very knowledgeable car technicians. I trust Metro Ford to take great care of my car. More

by Love my Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yamel Lopez, Jessie Chacon (technician)
May 29, 2022

Went to get an oil change (the works) and the wait was less than an hour. This doesn’t happen on each of my visits, but I am very satisfied of the quick and efficient service I received. I also acquired a More

by marilyn64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Gutierrez
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