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Metro Ford - Service Center

Chicago, IL

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63 Reviews

63 Reviews of Metro Ford - Service Center

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January 29, 2021

I always get good service whenever I come to Metro Ford. The staff is friendly and helpful. They always do their best to take care of you. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Guzman
January 27, 2021

Laura was by far the best she kept me informed and very professional on the service to my vehicle and she provided me with the transportation as needed More

by bridgetttg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
January 21, 2021

Arreglaron el problema que tenia del air bang, y hasta ahora no he tenido ningún problema, agradezco la amabilidad y la rapidez conque arreglaron mi automóvil, y en especial al Señor Juan Pimentel que est More

by sirael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Pimentel
January 19, 2021

I wI was very happy with the service at Metro Ford… I I wI was very happy with the service at Metro Ford… I would recommend them to all my friends as well as I would do business with them again and I cer More

by Jreese6260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnnie Morgan
December 21, 2020

This is worst dealership that I’ve dealt with. Please do not go here to get your car serviced. I was told by an employee that I can have my car towed in and that they would be able to diagnose is in a coupl More

by THodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager , Bonnnie Morgan
November 15, 2020

I made reservation for my car to be check for transmission problems, brought it in on a Monday morning, and it was taken to the back of the car lot. I call 3-4 days later to inquire about the pro More

by glennwashington357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Terry
October 30, 2020

My car was in for a oil change, but after reading the invoice they showed multi inspection checks assuring my car was safe to drive and no need for additional work at this time. More

by alexavincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Mgr.
October 16, 2020

Not the best looking dealer but their prices are very competitive. The sales people here are very friendly and helpful. Their service personnel are very friendly and helpful too! More

by Lou Caves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service., Tony Terry
October 02, 2020

Everything was handled in a timely manner and professional. I was able to get an appointment very fast. They answered all my questions and concerns. More

by Patience Giles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Terry
September 24, 2020

I came in for a battery check up. They did a multi - I came in for a battery check up. They did a multi - point inspection, checked battery, brakes, tires and replaced wiper blades. They did a good job More

by knockout773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lozada
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