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Metro Ford - Service Center

Chicago, IL

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63 Reviews

63 Reviews of Metro Ford - Service Center

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January 18, 2020

Great Service I always get great service here. I have no problem recommending Metro to friends. Th wait time was not bad, and the employees know the meaning of serv More

by VLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
December 20, 2019

Efficiency Working under appointments is much better than a walk-in. I have been a customer since 2001 so is good to have improvements. Excellent work and less t More

by lopez5518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Marroquin
December 18, 2019

Great Job ! My visit was to the service department. Everyone was nice,kind,and friendly. Luis explained to me professionally about the inspection. They were fast More

by bajackson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Tony Terry
December 06, 2019

It has been great bringing my car to Metro Ford for service. I have been coming to Metro Ford for service for probably 12 years,or more.In order for me to come continually for service all of these years,I must b More

by bajackson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis,Tony,Marvin,the late Finch
December 06, 2019

Always a good experience I had a 8am appointment for the Works, Oil change, tire rotation and full inspection I was in and out within one hour. great Job Al Towns. More

by ALSLIMOUSINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tramayne Hill, Cesar Ochoa, Bonnnie Morgan
September 20, 2019

I had a good experience thanks Aunque no tenia cita fui atendida con una espera normal. El caballero que me atendió muy cordial y atento. El salón de espera muy comodo More

by Alice Colon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Daifallah
September 09, 2019

Great experience! I had a great experience at metro ford. I own a ford fiesta 2011 and recently I started having problems with my transmission. I went to another dealer More

by Fatima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gallegos
September 06, 2019

Very professional and quick service They were very concerned about addressing any issues that I was experiencing. They were also very accommodating and made me very comfortable while I More

by Pamela P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elli Lane, Tramayne Hill, Cesar Ochoa, Joe Daifallah, Bonnnie Morgan, Tony Terry, Marco Marroquin
August 05, 2019

Quick Oil Change Found Metro Ford Dealership online and was thrilled that they were within a 2 miles drive of my office. Used their online scheduling portal and was ha More

by sdonets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elli Lane
August 05, 2019

I received excellent service and I didn't have to wait long. I received quality service and I didn't have to wait long. The customer service skills were great and I will surely visit this location again for sale More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Marroquin
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