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Michael Bates Chevrolet

Woodhaven, MI

Overview
Employees
Reviews
Vehicles
4.6
522 Reviews
Michael Bates Chevrolet, Inc. is proud to serve Downriver, Metro Detroit and Toledo, as well as the greater S.E. Michigan area. We are open 6 days a week to accommodate your busy schedule and offer an extensive selection of new Chevrolet and multi-brand pre-owned vehicles. Our reputation is built on the strong and lasting relationships we have developed over the years- though commitment to our community, our employees, and the customers we serve. The things that matter to you matter to us, because we're shoppers just like you. Come see us for the VIP car buying experience you want and deserve!
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23755 Allen Rd

Woodhaven, MI

48183

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Showing 522 reviews

January 15, 2026

Service was quick and easy even without an appointment. The service advisor was courteous and respectful. More

by cjrobertson307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor and parts department
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Jan 15, 2026 -

Michael Bates Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 08, 2026

Dealership is always clean and everyone us helpful. Baron Johnson is a great sales.zn More

by spirithusky040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Michael Bates Chevrolet responded

Thanks for your feedback on your recent visit to Michael Bates Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

January 08, 2026

Been using them for years! They always take my car right back! Very Friendly and efficient. More

by cdus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Michael Bates Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Michael Bates Chevrolet!

January 07, 2026

Been going to this dealership for over 10 years and have no complaints. My saleswoman Madison was fantastic and a pleasure to do business with. Highly recommend. More

by shellkarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison
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Jan 08, 2026 -

Michael Bates Chevrolet responded

Thank you for choosing Michael Bates Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 06, 2026

Kelly made the whole process easy. She found the perfect vehicle with in our budget ! I will be sending all of my friends to her. More

by PAPABUG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Michael Bates Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 06, 2026

Your price for oil change is way to high, Let’s take my Ford in for an oil change. They always wash the vehicle before they give it back. You don’t do that for those reasons I won’t be coming back. More

by golfceg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 10, 2026 -

Michael Bates Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 04, 2026

My sales person, Justin Hartman displayed a high level of professionalism which was exemplified in his attention to detail, timely execution, and his easy going no rush approach to the purchase of my vehicle More

by josephjaime444@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Michael Bates Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 02, 2026

The service person that I dealt with was very rude. .. He was short with his answers and a snobby disposition. I had appt for 2pm.. I didn't get my vehicle back until 3:40 pm. There for just an oil ch More

by dgermain2000
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler he works out in the service area
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Jan 08, 2026 -

Michael Bates Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if you'd like to discuss your visit in more detail, please don't hesitate to contact us directly. Alternatively, let us know the best way to reach you, and we will be in touch. We'd love to get to the bottom of this and turn things around for you.

January 02, 2026

excellent customer service they dont waste your time they right on point very happy with the service More

by faautosale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane she is excellent
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Jan 02, 2026 -

Michael Bates Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2025

Great work. The people are always polite, easy to understand and helpful. Thank you again. More

by DENNISVALENTINE704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Dec 31, 2025 -

Michael Bates Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michael Bates Chevrolet.

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