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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
534 Reviews

3700 S Carson St.

Carson City, NV

89701

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534 Reviews of Michael Hohl Chevy Buick GMC Cadillac

April 04, 2024

Very clean environment, Tristan my salesperson was very helpful and made my buying experience very easy and comfortable More

by ricksports
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Iveson, James Martinez, Caitlyn Callahan
Apr 04, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're glad to know that you had a comfortable and easy buying experience with us at Michael Hohl Motor Company. Your kind words about Tristan will be passed along! Thanks for the review!

April 02, 2024

Collin was very professional and pleasant For thirty years we’ve come to Michael Holm Thank you More

by karenten
Recommend Dealer
Yes
Employees Worked With
Collin, Rick Roach
Apr 03, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Karen, it's awesome to hear Collin delivered such a fantastic Michael Hohl Motor Company experience! Drive safely, and see you next time!

March 29, 2024

I have a tailgate switch problem with my 2020 GMC Denali. I previously had this vehicle into another dealership, and they were unable to fix it. I complained to GM corporate, and they insisted I take it More

by REC
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Whitfield
Apr 03, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you, Ronald, for sharing your experience with us. We express our deepest apologies for the inconvenience caused to you. I have reached out to the service manager, Adrian Morse; he assured me that you have been scheduled for a Friday pick-up. We look forward to trying to resolve the issues that you have had with the vehicle. If you have any questions, please don't hesitate to reach out to me directly. Thank you, Samantha Morse Customer Relations Manager phone: 775-883-5777 ex:2619

Apr 11, 2024 -

REC responded

I am following up on my earlier review to report that the Michael Hohl dealership did in fact reach out to me following my earlier review and apologized for the misunderstanding on the loaner. They agreed to bring a loaner to my home, which they did, picked up my vehicle, and over the ensuing two days serviced it and completed the repair of my defective tailgate switch plate. To their credit, they effected a repair of a problem that first manifested itself over a year ago, and a repair that Corwin GMC Buick of Reno was unable to do over a six month period of time. Thankyou Michael Hohl and employees.

Apr 12, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're glad to hear that we were able to address your concerns and provide the service you needed. Thank you for giving us the opportunity to rectify the situation, and we appreciate your acknowledgment of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

March 05, 2024

Nice folks. Good product knowledge. I liked that they delivered my new vehicle to me. More

by Cal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roach
Mar 05, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for this high-star rating of Michael Hohl Motor Company! We hope you have a lovely day!

February 17, 2024

Andrew Webster have great customer service. When we initially started the process it didn’t go well so Andrew didn’t give up on the possibility of putting me in another vehicle. Thanks Andrew More

by Stancoleman50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Webster
Feb 18, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're so glad to know that Andrew was able to assist you in finding another vehicle at Michael Hohl Motor Company. His dedication is truly appreciated! Thanks for your review, and enjoy the ride!

February 13, 2024

Great customer service. Fast and reliable service. Very pleased with my car performance and timely service More

by Teacheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Feb 14, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're delighted to know you had a great experience with our team at Michael Hohl Motor Company. Thank you for trusting us with your car's performance and service needs!

February 03, 2024

Friendly , fast , and do what they say they’re gonna do. Would recommend them to everyone I know. More

by jeffb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Joe Whitfield
Feb 05, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

We are flattered by your kind review of Michael Hohl Motor Company! We hope to see you again in the future!

February 03, 2024

Hey JR this is Tony Gooding, Dylan’s dad, it is always a pleasure doing business with Michael Hohl Motors, simple, easy and a fair price. Looking forward to picking up Dylan’s new Canyon AT4X. See you soon More

by goodingt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Rouda and JR in Fleet sales
Feb 05, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Hey, Tony, we're glad to know that you've had a positive experience with us at Michael Hohl Motor Company. We aim for simplicity and fairness in all our transactions! Looking forward to seeing you soon when picking up the new GMC Canyon AT4X. Safe travels until then!

January 31, 2024

I was really happy and satisfied. With dealer ship and sales team. Thank you Craig More

by Rickyn
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Demartha
Feb 01, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

Rickyn, we are happy to hear that Craig and the Michael Hohl Motor Company team delivered a five-star experience! Thanks so much for sharing.

January 29, 2024

Horrible customer service! No one wants to help, they just keep transferring you from one person to the next. Then you leave several messages to ALL the people and no one calls More

by Netters12765
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Jan 29, 2024 -

Michael Hohl Chevy Buick GMC Cadillac responded

I'm really sorry to read about your experience. It's important for us that our customers feel heard and supported, so it's disappointing to learn we've missed the mark here. I understand how frustrating this must have been for you and would like an opportunity to make things right. I will search for your contact information but in case I can't find it, would you please out to me directly? Thank you, Tisha Schaible - General Sales Manager - 775-883-5777 x2602

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