Michaels Autos (Used Car Dealer, Quality Vehicles Orlando Florida

The moment I walked into Michaels Autos, I was warmly greeted by Rich, who eagerly listened with attention to detail as I shared the “Necessity” I currently had. He then introduced me to wonderful invent greeted by Rich, who eagerly listened with attention to detail as I shared the “Necessity” I currently had. He then introduced me to wonderful inventory—what a perfect business to come and visit! Rich was attentive, kind, and completely tuned in to my preferences. When I ruled out certain colors and models, he immediately adjusted the list, making the whole process smooth and frustration-free. He respected my need to see things on paper, printing out detailed comparisons of few vehicles options I was considering, and let me take my time reviewing them before offering a test drive. Being an engine kind of guy for nearly 20 years to go fully electric was a total turn over. But his sales skills and knowledge really made me feel comfortable and it was like he knew me well, I was thrilled to find someone like Rich—easygoing, thoughtful, and completely adaptable to how I like to buy a car. Kudos to Frank for the assist and Rich for making things happen even going up stairs to talk to higher ranks bankers for the perfect loan for me and my family! More

Beautiful dealership, great selection of used cars, phenomenal options if you are in the market for a used Tesla, plenty of options, colors, years and all models. phenomenal options if you are in the market for a used Tesla, plenty of options, colors, years and all models. More

Deceptive marketing practices at the least. Manager told me they had to do business that way to even get phone calls. Never heard of a car costing more if you don’t have a trade in or didn’t wa Manager told me they had to do business that way to even get phone calls. Never heard of a car costing more if you don’t have a trade in or didn’t want/need financing. Manager also told me they get kickbacks from finance company’s. Seems very shady and unethical at the least. Don’t waste your time like we did…. More

Couldn’t be happier with my experience at Michael’s Autos! They really went out of their way in getting me into a vehicle. I appreciate Rich and Frank for all their hard work. Thanks again to you both. Autos! They really went out of their way in getting me into a vehicle. I appreciate Rich and Frank for all their hard work. Thanks again to you both. More

I recently had the pleasure of working with Rich Gray and I couldn’t be happier with the experience! From start to finish, Rich handled the entire process with professionalism, transparency, and efficiency, I couldn’t be happier with the experience! From start to finish, Rich handled the entire process with professionalism, transparency, and efficiency, most importantly great communication back and forth between the entire sale process. Rich kept me well informed every step of the way, providing regular updates on the loan process and ensuring the car was marketed effectively at the time of purchase. Rich also took care of everything—from a the loan aspect of it to the transportation handling, negotiating with few banks to get me fair overall deal and finalizing the sale. I appreciate Rich honesty and dedication to getting me the best deal possible. Buying a car from out of town can be stressful, but thanks to Rich and Michaels Autos the entire process was seamless and hassle-free. I highly recommend Rich in Orlando Florida to anyone looking to buy any of their vehicle with confidence! Thank you again, Rich G for your outstanding service! More

Their vehicles are immaculate and excellent quality. The prices are also below book and the people are great to deal with, really courteous and attentive. I was going to buy from Tesla but the experienc The prices are also below book and the people are great to deal with, really courteous and attentive. I was going to buy from Tesla but the experience was the opposite of this place (no sales staff, dirty vehicles, high prices and zero cusomer care plus you wire the money over which a lot of people do not trust inclusing me). So if you want a high quality used Tesla I would recommend you come here. More

Sidney Coton and Franco helped my son purchase a 2017 Tesla Model S. Both were very professional, no high pressure, answered all our questions and made the drive from Riverview, worth our while. I woul Tesla Model S. Both were very professional, no high pressure, answered all our questions and made the drive from Riverview, worth our while. I would high recommend this dealership if looking for a low mileage high quality used vehicle. More

I am both pissed and embarrassed. I am writing the review that I wish existed before I did any business with Mike’s Auto. I wish I’d never heard of them. All I wanted to do was p I am writing the review that I wish existed before I did any business with Mike’s Auto. I wish I’d never heard of them. All I wanted to do was purchase a car and go about my business. At this point, I have a car that is undriveable, an outstanding car loan, AND a huge repair bill. There’s a lot to unpack but it’s worth 5 mins of your time before you lay down thousands of dollars of your hard-earned money. I reside in another state and purchased a car last spring. I had the car delivered to me in June 2022. While driving the car at the end of September, the engine blew. I was towed to a local BMW dealership for evaluation and repairs. They estimated repair of a blown engine at over $50K (yes fifty thousand). Their analysis concluded that at some point the car was subjected to water and sustained major damage. The local dealer couldn’t even look me in the eye when they suggested that I get the “full” vehicle history. From local dealer service tech - “Upon inspection of your BMW we found signs of water, determined by traces of rust left behind. We found this in the air inlet, the turbo charger inlet and numerous coolant passages. We found rust stains around the spark plugs. It is our opinion that this vehicle ingested water thru the air filter, which led to catastrophic damage to the interior of the engine. The piston rod came out thru the side of the block.” I come to discover through my own research tracing the “full” vehicle history back to its origin in NJ, these items that were NOT on the Carfax. 3/12/21 – Fault Performance Malfunction – Engine, Starter and Engine Replacement 9/2/21 – Water Issue – Did not Start - $29K cash insurance claim, replace air filter The car is still under the manufacturer's warranty but BMW refuses to honor given it was not a defect. Since the car has about 5000 miles and was only driven 2 times on extended road trips (600mi/each trip), I certainly have not driven the car to excess or subjected it to any water hazards. The water was introduced prior to my purchase. Mike’s Auto claimed that the “passed their inspection” and since I bought it “as-is”, they are not liable. I have pictures of the rusted assemblies and local service advisor comments as further evidence of water in the internal car systems. In my conversations with Mike’s Auto, before they offloaded me to their attorneys, they gave a ton of excuses and weak explanations. That should be enough to give you an indication of the type of dealership this is. You’ll probably have a good buying experience. You’ll even see the smiling faces of customers on Day 1 of car ownership, and I would have been one of them. My face was totally different on Day 100. This dealer’s stock line is “we’ve been in business for 25 years”. So was Charlie Ponzi and Bernie Madoff. There’s much more to the story and I cannot wait to get in front of a judge and/or jury. Don’t feel that you are trapped and have no recourse if you sign an as-is contract and something goes wrong after you leave the lot. Hopefully, you will never be in this predicament. Bottom line: I would not recommend this dealer. Consider my tale as you make your purchasing decision. At the very least, get an independent inspection. More