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Michigan City Ford

Michigan City, IN

Overview
Employees
Reviews
Vehicles
4.5
473 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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3930 Franklin St

Michigan City, IN

46360

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Showing 473 reviews

December 03, 2023

Jake W at Michigan City ford went above and beyond with his customer service. Answering all of our questions and getting us the F250 we needed for our business. Will definitely be returning to do future bu More

by joejhlux36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom O'Neill, Jacob Woods
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Dec 05, 2023 -

Michigan City Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 19, 2023

They worked very hard to make me a very fair deal. And addressed concerns after the sale promptly. Very happy Bob L More

by rcl5560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
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Nov 20, 2023 -

Michigan City Ford responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2023

Milt was amazing as was everyone else at the dealership. I would definitely recommend doing business here. More

by Chief Big John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whoever did the closing paperwork was great, too!, Milt Dabagia
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Nov 19, 2023 -

Michigan City Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 27, 2023

Never buy another vehicle from this place, sales lady lied , finance guy got xxxxty when I declined the warranty More

by kreynolds3875
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sharon Barozzini
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October 04, 2023

First time purchasing a vehicle, they made the process super easy and had great information. Staff was super friendly and knowledgeable and were great support! More

by Daniel Compton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Evans
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Oct 06, 2023 -

Michigan City Ford responded

Hi Daniel, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 12, 2023

Castle Ford is very efficient and their customer service is great. Cole handled my recent visit and went over and above his service. More

by shieldsnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Sep 15, 2023 -

Michigan City Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! At Castle Ford, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

September 04, 2023

Professional, responsible dealership. People are customer friendly and responsive. Will continue to return for excellent service. More

by dennisb41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 08, 2023 -

Michigan City Ford responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

August 02, 2023

Desirea is by far the best sales person there is at castle shes very helpful and made sure all my needs were met id recommend her to anyone! More

by s.patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ
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Aug 04, 2023 -

Michigan City Ford responded

Hi Patrick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

August 02, 2023

Desirea is an amazing sales person I enjoyed working with her Also her floor partner jake he stepped in when she was out for medical and he did an amazing jobas well id recommend them both More

by s.patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DESIREA MARTINEZ, Jacob Woods
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Aug 04, 2023 -

Michigan City Ford responded

Hi Patrick, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

July 26, 2023

I enjoyed working with Sam, she was very helpful and made the process as fast as possible. The financing portion is way improved compared to before so it went quickly. I recommend you ask for Sam More

by zayrra012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Moffitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz, Greg Harper
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Jul 29, 2023 -

Michigan City Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

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