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Michigan City Ford
Michigan City, IN
475 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 475 reviews
May 30, 2023
Rachel is the best salesperson I have ever worked with. She did everything she could to get me the car I wanted, while listening to my concerns and working to get me the payment I was comfortable with. She She did everything she could to get me the car I wanted, while listening to my concerns and working to get me the payment I was comfortable with. She truly listened to my concerns and worked to get us our dream car. More
by chaynes1002
Employees Worked With
Rachel Kinney
May 23, 2023
Sam was my sales associate. She was absolutely the best with handling everything including sale She was absolutely the best with handling everything including sale More
by Dashawn Nunn
Employees Worked With
May 14, 2023
Will continue buying cars from Castle Ford. Service was excellent Samantha has reached out to me several times it need to have anything done to my truck. Good service keep up the good work Don Service was excellent Samantha has reached out to me several times it need to have anything done to my truck. Good service keep up the good work Don Martin. More
by donster7140
April 30, 2023
Was a absolutely fantastic experience. I wouldn’t recommend anyone going anywhere else but castle and to deal with the best salesperson I’ve ever had SAMANTHA. Thank you so much again. I wouldn’t recommend anyone going anywhere else but castle and to deal with the best salesperson I’ve ever had SAMANTHA. Thank you so much again. More
by Larry
April 28, 2023
She is amazing! Works very hard at her job pleasure to be around! Greg is great also! Works very hard at her job pleasure to be around! Greg is great also! More
by martinllorens
