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Midstate Mitsubishi

Auburn, MA

4.9
71 Reviews

810 Washington St

Auburn, MA

01501

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71 Reviews of Midstate Mitsubishi

November 24, 2025

Exceptional customer service! ! I've bought 2 previous cars from Midstate. Won't go elsewhere! More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kassatly
November 07, 2025

Thank you for the best service! I will always have my service done at Midstate Mitsubishi! More

by jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
Nov 12, 2025 -

Midstate Mitsubishi responded

Thank you for your loyalty and kind words! We are thrilled to have you as a satisfied customer and can't wait to continue providing you with exceptional service at Midstate Mitsubishi!

October 30, 2025

Brought my car in for service, which was fast and they even noticed some additional maintenance needed and fixed it. At no cost to me. Appreciate the attention to detail! More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in contact with Ashley most. So friendly and responsive. , Ashley Bertrand
Nov 02, 2025 -

Midstate Mitsubishi responded

Thank you for taking the time to share your positive experience! At our business, we are dedicated to providing top-notch service and going above and beyond for our customers. We are thrilled to hear that you appreciated our attention to detail and we look forward to serving you again in the future.

October 28, 2025

Great as always, the waiting room was comfortable, I had my daughter with me and one of the employees there gave her a plushie and slime. Super kind! The people that did the oil change vacuumed the car. Lo More

by Illianaroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
Nov 02, 2025 -

Midstate Mitsubishi responded

Thank you for your kind review! We are delighted to hear that you and your daughter had a great experience at our business. We love going the extra mile for our customers, and we are happy to hear that you appreciated the complimentary plushie and slime. We strive to make your visits comfortable and convenient, and we are thrilled that you loved the vacuumed car too. Thank you for choosing us. We look forward to serving you again soon! 🚘✨

October 17, 2025

Greatly appreciate the quality and experience I had with Eduin Mieses and sales manager Stephane Jovi. Made the whole thing painless and stress-free. High recommend Midstate Mitsubishi. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Walker, Stephane Jovin, Eduin Mieses
Oct 28, 2025 -

Midstate Mitsubishi responded

Thank you for the kind words! We are thrilled to hear that Eduin and Stephane were able to make your experience at Midstate Mitsubishi stress-free and enjoyable. We take pride in providing quality service to our customers. Thank you for recommending us!

October 02, 2025

Service experience was exceptional Really took pride in there work And took good care of me More

by Ken garabedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
Oct 05, 2025 -

Midstate Mitsubishi responded

Thank you for the glowing review! Our team strives to provide exceptional service with passion and care. We're thrilled to hear that you had such a positive experience with us. We appreciate your support!

August 28, 2025

I am glad I came to this dealership. I had the opportunity to be help by Stephane ,Jake and Ryan. They were exceptional and made my buying process easy and stress free. I will definitely More

by sanonjean57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Walker, Stephane Jovin, Ryan Kassatly
Aug 31, 2025 -

Midstate Mitsubishi responded

Sanonjean57, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2025

Midstate was very helpful getting me into a vehicle that suited my needs! Ryan and Stephane worked very diligently to get everything finalized so I could take my car home! Thank you Midstate, and thank you More

by kaizaidon93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephane Jovin, Ryan Kassatly
Aug 29, 2025 -

Midstate Mitsubishi responded

Hi Kaizaidon93, thank you for taking the time to leave a review for us at Midstate Mitsubishi. We're happy we could meet your expectations! Thank you, and have a fantastic day!

August 15, 2025

I spent about a week trying to decide on a car after a few return calls from Jake I visited the dealership Ryan was no pressure and ver helpful and made it all a painless and very worthwhile experience More

by Ronlaflash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Walker, Ryan Kassatly, Brianna Butler
Aug 17, 2025 -

Midstate Mitsubishi responded

Ronlaflash, we're happy you found our staff to be so supportive during your experience here at Midstate Mitsubishi and we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Aug 17, 2025 -

Ronlaflash responded

Ronlaflash@aol.com

August 03, 2025

Brought my Outlander in for routine service. Car was taken in right away and returned with everything completed, including a recall that I didn’t even know vehicle had. Very happy Midstate will More

by Happy and relieved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Bertrand, Dan Los
Aug 05, 2025 -

Midstate Mitsubishi responded

Happy And Relieved, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

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