Midway Ford

I own 2 Fords, Explorer and Escape, and every time I need service, I have to drive somewhere else. Waiting time is above 2 hours wait and you can easily expend the whole day. There is no Supervisor that ca service, I have to drive somewhere else. Waiting time is above 2 hours wait and you can easily expend the whole day. There is no Supervisor that cares and much less a Manager. It is really a disgrace for Ford Motor Company to have a dealer like this. Just to make a simple oil change, you cannot make an appointment, you have to wait on line God's know how long. Even Tire Kingdom give you a set appointment More

I am very satisfied with the service at Midway Ford. I was there because my wallet and car keys had been stolen the day before and I needed a replacement key. Needless to say I was very stressed, but the was there because my wallet and car keys had been stolen the day before and I needed a replacement key. Needless to say I was very stressed, but the people at Midway were incredibly helpful and understanding. They were able to make a replacement key in under 30 minutes. I would especially like to the supervisor, Mike Martin, for going the extra mile to take care of the issues that came up. If you are looking for friendly, quick service from people who truly care about their customers, I would highly recommend Midway Ford. More

Tried to lease a Fiesta there recently. They insisted in gap insurance, which would have added $700+ to inception costs. Told us that the leasing company had to have this insurance. All the other dealers w gap insurance, which would have added $700+ to inception costs. Told us that the leasing company had to have this insurance. All the other dealers we checked with did not require gap or wear/care insurance It was simply an attempt to grab additional revenues by adding an unnecessary chargeto the price. Beware any scams like this, and shop around for comparable quotes before dealing here. More