Mike Maroone Chevrolet North - Service Center

Dealer was responsive to our concerns, 2022 Suburban with 6.2 engine, 17,000 miles and burned 3 quarts within the last 4,000 miles. We requested to file an oil consumption warranty claim which they accepte 6.2 engine, 17,000 miles and burned 3 quarts within the last 4,000 miles. We requested to file an oil consumption warranty claim which they accepted and completed an oil and filter service. The engine was sealed and they advised us to bring it back in 2,000 miles to check the oil level. Travis was our Service Advisor and handled the initial service with professionalism. More

Johnny in service took great care of me and my car he took the time to explain everything to me took the time to explain everything to me More

The north location is SO much better than the south location, it is suprising they are owned by the same company. This location is the only reason we still use Mike Maroone. location, it is suprising they are owned by the same company. This location is the only reason we still use Mike Maroone. More

Service was great. Michael in service did a good job for my corvette. Will return. Michael in service did a good job for my corvette. Will return. More

This is a continuation from my last posting. Well, I took my vehicle back for repairs on 12/10/22. I've had it less than a month with less than 200 miles, and it is under the dealerships 3 month Well, I took my vehicle back for repairs on 12/10/22. I've had it less than a month with less than 200 miles, and it is under the dealerships 3 month, 3000 mile warranty, and they don't want to fix it. I received a call from an individual telling me that they want to do a swap. That's fine, but it has to be a vehicle that I want and I can use. Well I found even an older model vehicle, 2012 which is a lot older than the 2016 I have now. Which by the way I'm still paying for. Well now they want to charge me more and with bigger payments. I have been without a vehicle since 12/10/22. I was hoping that they would do the right thing without me having to tell them. Yes, someone actually asked me what I thought should happen. They sent me a new offer which I briefly explained already without details. I had to turn it down. I'm actually now speaking with an attorney about their contractual obligation that was signed when I bought the vehicle. We are going to wait and see what the dealership does next before moving forward. I really liked the vehicle I bought and would like to keep it, as long as they fix it. So far I am very unsatisfied with this well known big name dealership. They are not living up to their own standards. Funny thing is, when I've spoken to their other dealerships, they all said the same thing and were surprised that this place wasn't going to fix the car. I'm a retired army veteran with 32 years of service. Not that that should make any difference, but after reading reviews I should have known better. There were a lot of red flags. Let's wait and see what happens next. To be continued. More

Prompt and polite service every time. Michael the service writer at Colorado Springs North Dealership is the best!!! Michael the service writer at Colorado Springs North Dealership is the best!!! More