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Mike Maroone Chevrolet North - Service Center

Colorado Springs, CO

4.1
91 Reviews

91 Reviews of Mike Maroone Chevrolet North - Service Center

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November 24, 2015

Nov 2015 review. 30,000 mile service Timely and curtious answered all questions and kept me updated in status of the service. Was able to book appointment when I wanted and needed. More

by VW driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
September 03, 2015

Terrible service. DO NOT TAKE YOUR CAR TO SERVICE HERE. I came for a check engine light with random multiple misfires on my VW Tiguan, and they ripped me off and done u More

by Isotopes
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
VW service
April 19, 2014

After Sale Service Dylan Frizzell was the Tech responsible for conducting my new car Follow-Up service and consultation. He answered all of my questions and walked me t More

by scvictorian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Frizzell
February 27, 2014

Took my VW Golf in for Service!!! I take all my cars either to them or the Chevy side and have always had exceptional, professional service!!! Rich Frizzell has a great service team and they always are More

by captamerica77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Frizzell, Bernhard Kuehn, Tina Martin
February 01, 2014

Al Serra as a dealership has always accommodating and thorough with service provided. They are honest with pricing and keeping the owner involved with updates. I use them for all of my oil changes and More

by RyanSpawr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
Feb 03, 2014 -

Mike Maroone Chevrolet North responded

Ryan, on behalf of Al Serra Chevrolet North, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. its a delight to know that our service team has helped to proudly represent our dealership throughout your visits. Before your next service appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Best regards, Holly Twenhofel Customer Relations Representative holly.twenhofel@alserracolorado.com

January 17, 2014

Great service department. We take all of our vehicles to them and have done so for 15 years! If you want greAt service at a fair price, this is the place to go! More

by Wickedwinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dice
Jan 21, 2014 -

Mike Maroone Chevrolet North responded

On behalf of Al Serra Chevrolet North, I would like to thank you for sharing your feedback on your most recent visit us. We are delighted to hear that our team has continued to provide you with a fair and outstanding service . We look forward to your continued patronage with us and will do our very best to continue to meet your service needs. Best, MaryAnn D’Amore Customer Relations Representative 719.290.8508

December 11, 2013

I brought my 2012 Chevy Impala in for oil change and scheduled maint. The service was outstanding, work was done in a timely manner, customer service aspect was impeccable. These people are the best More

by Mscott4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Klever
November 25, 2013

I have a 2013 2500 HD Chevy pickup and I was due an oil change. I came across the quick lube line and I was in and out in no time which is why I went there to begin with, not a whole lot of time to sit ar More

by fladung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
November 18, 2013

Quick oil change and full service inspection. Ready for the winter. Tires are below standards so I will have to take care. Thanks to the service department for a thorough inspection. More

by boringw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Allen
November 10, 2013

Tony and Mark are always so good to work with. They are knowledgeable and always treat us right. If they say something needs to be fixed, it does. They don't try to upsell you which is why I come here al More

by bmansdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Klever, Tony Dice