
Mike Maroone Chevrolet West Palm Beach
West Palm Beach, FL
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110 Reviews of Mike Maroone Chevrolet West Palm Beach
I would strongly caution anyone purchasing a vehicle online through here. Once our payment was sent, the "customer service" was over with. We had a couple small issues when our vehicle was delivered and online through here. Once our payment was sent, the "customer service" was over with. We had a couple small issues when our vehicle was delivered and when they do respond it takes several days, and they oftentimes don't respond at all. Some of the responses have been very dismissive and flippant, just blowing us off instead of trying to help us. In the video they sent us of our vehicle they showed a set of floor mats stacked up in the cargo area. Even mentioned "here's your floor mats" in the video. The problem is, the floor mats say Passat on them and we bought a Traverse. They are for a different vehicle. That side was of course facing down in the video so we couldn't see that. Our salesman said "they're being ordered today" but it's been a couple months now. We never received them and they're not even replying to our messages anymore. Another issue, they only sent one of the key fobs. When asked about this I got the "well, it was only traded in with one fob" nonsense. I just read an article about dealerships keeping the 2nd fob to force you to purchase one, sometimes adding up to $1000 to your purchase price. If you don't think this happens, look on marketplace for key fobs. You'll see sellers with dozens of them for sale. They purchase the ones the dealerships don't give you. I did reach out to them once again before leaving this review but again, no response. More
Was straight up, gave me a fair deal, was quick on the paperwork, without cutting down a forest. Fastest deal I’ve ever done..Andy was straight up with me same with Louie..no hassle, quick and easy.. paperwork, without cutting down a forest. Fastest deal I’ve ever done..Andy was straight up with me same with Louie..no hassle, quick and easy.. More
Maroone Chevrolet has been my go to dealer for about 8 years now for service and auto purchase. This experience was nothing short of excellent. Thank you! years now for service and auto purchase. This experience was nothing short of excellent. Thank you! More
They had Friendly service and were very helpful when it came to looking to see if my repairs were warranted & repair was quicker than I thought service would be. came to looking to see if my repairs were warranted & repair was quicker than I thought service would be. More
Mike Maroone Chevrolet is my go to shop for maintenance on my newer model Chevy Trax. I appreciate the ease of setting an appointment and getting at info quickly, concisely and in real time. Brian, my Se on my newer model Chevy Trax. I appreciate the ease of setting an appointment and getting at info quickly, concisely and in real time. Brian, my Service advisor is very friendly, professional great to have working on my behalf to get things done. The rest of the staff works well as a team. Keep up the great work! More
I give Mike Maroone a 5 star rating for the GREAT SERVICE I received on my visit .Brian (service rep) did an outstanding job !!!!!! Their new service center and lounge area makes the wait go by quickly, wit I received on my visit .Brian (service rep) did an outstanding job !!!!!! Their new service center and lounge area makes the wait go by quickly, with their assortment of complimentary beverages, and vending machines, as well as the clean, comfortable, and quiet atmosphere. .Great job by all . More
I have been going to Mike Maroone for service on my car for years. They have exceptional customer service. And they keep you up to date on any important service that requires immediate attention. The servi for years. They have exceptional customer service. And they keep you up to date on any important service that requires immediate attention. The service is always done accurately and quickly. More