Mike Maroone Honda - Service Center

I go to Front Range Honda to get my Accord serviced and I just wanted to tell everyone of my experience. I just recently moved here and was looking for a place to get my Honda serviced. One of my friends r just wanted to tell everyone of my experience. I just recently moved here and was looking for a place to get my Honda serviced. One of my friends recommended I go there because he takes his car there. Being in the military we have moved alot and I have to say that this is the best customer service that I received. My advisor was very friendly and helpful. She showed me all the amenities and made me feel comfortable. I tell everyone about them because I am big on great customer service, they treated me the way I deserve to be treated. More

I have visited this service department 3 times in 6 months and each time my car was not completed on time. The last time I took it in I needed a part replaced and the service rep ordered it however, w months and each time my car was not completed on time. The last time I took it in I needed a part replaced and the service rep ordered it however, when I called a week and a half later after not hearing from him, they put my part on a another car. He then had to re-order the part which before they were going to pay for but they wanted me to pay for half. Worst of all they are the only Honda dealer in town. Poor, poor, poor service all around. I rather drive 70 miles to Denver for service. More