Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dan Alban and Hal Neat
My Review of MileOne Heritage Honda of Parkville:
Our sales experience today was exceptional from initial contact to delivery of our CRV. Hal Neat provided a quote soon after we made the request. The quote was clear, spelled out all details, and provided ample time for response. The quote was reasonable considering the low inventory left after the CARS program. The quote was also consistent with the average sales price in the area and over $700 lower than the quote from another dealer. We called before coming in and were further impressed ... Dan Alban said the car would be washed, waxed, and ready for the test drive. Dan worked with us at the dealership - test drive, paperwork, navigation set-up, orientation, and plates. The price we paid matched our quote ... no surprises, no high pressure sales. The entire process was so efficient, smooth, and painless that we still can't believe how pleasant and easy it was. Hal and Dan were thorough, professional, and friendly throughout. If you want excellent customer service and value your time, talk to Hal or Dan - you won't be disappointed.
Other pluses regarding the dealership ... The location is convenient, just off 695. There's also a small but nice play room for the little ones that may be with you. It's evident that this dealership gave a lot of thought in recruiting their staff and designing their facilities for customer service! Way to go!!!
Share on Facebook
Was this review helpful to you? Yes | No