Mills Honda - Service Center

I brought my Pilot in because the rear camera quit functioning properly- camera itself was working, but would no longer change color or beep as I backed up to another vehicle or object. I was told tha functioning properly- camera itself was working, but would no longer change color or beep as I backed up to another vehicle or object. I was told that they would have to replace the camera. Service technicians “installed new rear camera sensors working as designed per last update”. I paid $702.18, got into my car, backed up to the vehicle behind me, and it still DID NOT BEEP! If that was the purpose of my bringing in my vehicle, why were they going to have me pay for a new camera and send me home with NOTHING fixed? Apparently your staff just installs parts without ensuring that they actually fix the problem. I AM VERY DISAPPOINTED!!! And now your service manager THINKS it needs some cables replaced, so I have to come back AGAIN, but can’t get in until 5/9. My question is, why didn’t they actually test it out to see that they hadn’t fixed my problem at all before they were going to send me home? You get a zero rating from me on this one! More

Jim in the service department is a very pleasant person who is easy to work with. who is easy to work with. More

2 hours for oil change. Worst service I’ve had with Honda brainerd in 7 years. Building and workers no longer functional to provide good service. Too much turn Worst service I’ve had with Honda brainerd in 7 years. Building and workers no longer functional to provide good service. Too much turn over in employees. It’s obvious management is very poor More

The service this visit was out standing! They made a billing error and corrected it immediately. Very satisfied. They made a billing error and corrected it immediately. Very satisfied. More

Very pleased on the time it took to do the recall on my Honda. Mr. Hunter was very pleasant and very helpful with informing me about a question I had. Mills Honda gets a 5 star rating with me!! Honda. Mr. Hunter was very pleasant and very helpful with informing me about a question I had. Mills Honda gets a 5 star rating with me!! More

I have enjoyed the service department. They are quick, good and reasonable! I am very pleased. They are quick, good and reasonable! I am very pleased. More

Tim was very helpful and patient. We take our time on the process when buying a new vehicle, trying to ensure we make the best decision. Tim was also eager to assist post sale as qu We take our time on the process when buying a new vehicle, trying to ensure we make the best decision. Tim was also eager to assist post sale as questions arise which is as is important as pre-sale. More

Pleasant and informative. I need twelve more words for you to accept this. Thank you I need twelve more words for you to accept this. Thank you More

Pleasant and informative. I need twelve more words for you to accept this. Thank you I need twelve more words for you to accept this. Thank you More