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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,881 Reviews

1,881 Reviews of Milton Martin Honda - Service Center

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August 18, 2025

Very professional and courteous. Took care of our needs quickly. A pleasure to work with. More

by watsonrh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa I believe was our salesperson
Aug 18, 2025 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 18, 2025

Please update carfax so they know the oil change and tire rotation were done. thank you! More

by jodytom57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Milton Martin Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 16, 2025

This dealership has great customer service. I would recommend the service department for that reason. More

by nrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 15, 2025

Excellent service, I arrived early. My vehicle was immediately taken to the shop and the work was finished within an hour. Great job! Charles and Eli are excellent. More

by mrf1trader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Paxtor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Milton Martin Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2025

Chad was responsive and helpful. He got me in and put in a reasonable amount of time, which I appreciate with a busy schedule. More

by chkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith is the best!!
Aug 15, 2025 -

Milton Martin Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Milton Martin Honda. We look forward to having you as one of our valued customers for many more years to come!

August 15, 2025

Excellent customer service from my service representative Josh Lovin. Kept me informed of all service items being performed and if there were any issues. All service items completed on time and done properly More

by sckwf1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lovin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Milton Martin Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Milton Martin Honda!

August 15, 2025

I appreciate the way they handled a warranty issue for me. Always a good experience More

by emmettjerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enzo DiVaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Milton Martin Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 15, 2025

This place of service is the epitome of service. When I called for service Katherine was was so helpful in explaining everything and made me feel like their very best customer. Then the guy who dro More

by georgestewart4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine and George. Service tech Scott.
Aug 15, 2025 -

Milton Martin Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Milton Martin Honda, we look forward to having you as a valued customer for many years to come!

August 15, 2025

My wife took her 2020 pilot in for rough changing of gears while driving. The technician who met her took excellent care of the car and resolved the problem. Charles put my wife in the waiting room and More

by bob@bobfoster.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Milton Martin Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2025

After many complaints about our transmission problems since we've owned this 2019 pilot, Charles tried to make a correction to possibly the problem. More

by alicemaynard2013
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Milton Martin Honda responded

Thanks for sharing your thoughts about your experience with Charles. We appreciate your business and hope to see you again soon!