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Minnesota Truck Headquarters of Saint Cloud

St. Cloud, MN

4.6
123 Reviews

1805 HWY 23 NE

St. Cloud, MN

56304

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May 14, 2025

They will not answer my calls regarding warranty cancellation/ updates. Very dissatisfied in customer service. More

by Ethan Mohs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter Thielen, Jesse Jagunich
May 15, 2025 -

Minnesota Truck Headquarters of Saint Cloud responded

Hello Ethan, I was dissapointed to see you have changed your 5-Star review to this less than stellar one. You requested the cancellation of your Vehicle Service Contract (vsc) on 3/25/25. As stated on the VSC cancellation contract that you signed on the date of your request, this process can take up to 6-8 weeks. We sent the request into the VSC company immeditely following your request. They sent us a confirmation notice of cancellation 4/14/25. They then process on their end, appropriate the funds and send to our attention. This check arrived to us this week 05/12/25 and funds have been sent to your Lien Holder. Please be on the lookout for a reduction in your Loan Payoff Balance in the upcoming statements. I left you a voicemail with my direct line and would be happy to see how I can address any concerns you may have. Sincerely, Brian D. Kruschke General Manager 320-230-6064

May 15, 2025 -

Ethan Mohs responded

I’m glad I can see the updates from this response now, it wasn’t about the documentation, it was about not being able to get updates from you guys during the process. I didn’t find out it was even processed until today.

May 15, 2025 -

Minnesota Truck Headquarters of Saint Cloud responded

Hi Ethan, Thank you for the prompt reply. I am glad to hear you have all the information you had requested. Please reach out to me directly should you need any further assistance. Sincerely, Brian D. Kruschke General Manager 320-230-6064

May 08, 2025

Completely satisfied, the whole experience from beginning to end was smooth as butter. No hassles, no issues, great communication. Taylor was amazing. More

by natelanny
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Duerr
April 25, 2025

Wanted to look at a truck today. Tyler got it ready before I got there . Was a great experience working with someone who had your interest . Everything went smooth with the trade More

by andygrieve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Duerr, Nick Selle, Mat Jordet
April 10, 2025

My husband and I began our truck shopping with MTH. We found exactly what we were looking for and didn’t look any place else. We were impressed with the pricing and discounts. Taylor and the MTH staff More

by pschrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Duerr, Jesse Jagunich
April 05, 2025

Taylor was great to work with. Responsive and did everything she said she was going to do. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Duerr, Jesse Jagunich
March 11, 2025

I had the pleasure of ordering my first Ford Lightning EV from MTN without even flying to Minnesota from the comfort of my house in Texas. I took a gamble of bestowing my full trust in my sales guy, Hunt More

by Bernard M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Thielen, Jesse Jagunich
February 18, 2025

Taylor was awesome. No pressure sales and genuinely wanted me to have the car I wanted. She had a wonderful personality and made sure I knew all the details. Great car b More

by tramundsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Duerr, Jesse Jagunich
February 12, 2025

Talked with Hunter at MTH and he was absolutely great. We knew that there was a truck on the lot we wanted to look at and he was able to assist and answer all of our questions. He was not pushy about anyt More

by dominic.lanasa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Thielen, Jesse Jagunich
February 10, 2025

Great experience working with Taylor Duerr and would recommend to all of my friends and family. More

by bmdougherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Duerr
February 03, 2025

Great experience, salesperson, sales manager and fiancés were great and knowledgeable. Will be back if I need to buy another vehicle. More

by keith.madson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Nicholson, Jesse Jagunich, Gavin Ogden
Feb 03, 2025 -

keith.madson responded

Great Job.

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