Modesto Toyota

Service was good thanks to service advisor Shania Rogers for your help and easy process for getting my 2024 Corolla maintenance completed for your help and easy process for getting my 2024 Corolla maintenance completed More

Noah Chavez is 5 stars. He did a great job letting me know when car was ready. He takes pride in his Job He did a great job letting me know when car was ready. He takes pride in his Job More

Great,clean,friendly place,great selection of cars trucks and suvs and customer service!defently recommend it! trucks and suvs and customer service!defently recommend it! More

Salesman would not stop interrupting me. Refused to listen to anything I had to say. I came in with my own loan. They refused to acknowledge my loan through my banking institution (USAA) and Refused to listen to anything I had to say. I came in with my own loan. They refused to acknowledge my loan through my banking institution (USAA) and forced me to go through with a loan application "in case the check bounces". they required that I make a deposit to hold the car 2 days for me.(understandable) At the time of sale they took my credit card to "refund" the deposit "it may take a few days to process"....... over 2 weeks later I had to call in and they had to run my card again to process the refund. Still waiting for that to go through. they got my business because I was tired of dealing with salesmen. They got the car I wanted but that is the best i can say about them. Interior was not the color I wanted and only up-sale meaningless additions not any add-ons I actually wanted to protect and extend the life of my car, but sure offer me an ice-chest and umbrella......how about no. Anti-theft for the catalytic converter? No, we can't do that even tho it is listed as an option. More

This dealership engages in deceptive sales tactics. They told me the car I wanted was available. I drive 60 miles and upon arriving they told me the car was sold. Letter I learned that no dealer in the They told me the car I wanted was available. I drive 60 miles and upon arriving they told me the car was sold. Letter I learned that no dealer in the area has the car, including them. They even had the audacity to call me 10 minutes before I arrived to check on my ETA. The salesman Walter Gillian and his partner Jade Davison are not too be trusted. Beware. More

Horrible. My Tacoma had a paint recall, made the appt to bring it in for repair. Over 5 hour round trip for me - and wife has dementia. Everything I do has to My Tacoma had a paint recall, made the appt to bring it in for repair. Over 5 hour round trip for me - and wife has dementia. Everything I do has to be pre planned. Lady I made appt with assured me the truck would be left there and I would be given a loaner until completed. Not so. My over 5 hour round trip was for them to take 4 pictures. NOTHING accomplished at all. I was lied to. I'm absolutely disgusted by this. More

Terrible slow service department and getting worse. Don’t buy here, become captive to service Don’t buy here, become captive to service More

Here’s I had a terrible experience with Modesto Toyota when returning my leased truck. I contacted Toyota to set up a lease return appointment and was under the impression that everything was in or Toyota when returning my leased truck. I contacted Toyota to set up a lease return appointment and was under the impression that everything was in order. My wife and I had just gone through surrogacy and welcomed our baby a week before, so I trusted the process would go smoothly. When I arrived, I handed over my keys, and they inspected the truck, saying everything looked good. They then checked the value and informed me that it would be a wash—meaning I wouldn’t owe anything. Based on that, I left believing everything was finalized. Fast forward six months, and I receive a letter stating that my lease was turned in four months early, and I now owe $2,700—despite my paperwork stating a $0 balance. Confused, I contacted Toyota customer service, who advised me to file a complaint. The representative even mentioned that Modesto Toyota should have at least informed me that my lease wasn’t actually up. Had I known, I would have gladly taken my truck and returned later. I then reached out to Modesto Toyota, where a representative said she would look into it and call me back. Five days passed—no call. I had to follow up myself, only to be told that they "couldn’t see when my lease was up unless I asked." Seriously? They had my account pulled up to assess trade-in value but somehow couldn’t see that my lease wasn’t finished? That’s either incompetence or dishonesty. The lack of communication and accountability is beyond frustrating. Their customer service is awful—they simply don’t care. As a follower of Jesus, I was raised to treat people with honesty, integrity, and respect. Unfortunately, Modesto Toyota does not seem to share those values, and this experience was extremely disappointing. I wouldn’t recommend them to anyone. More

I drove 100 miles to buy the car. I spoke with Cesar, who got everything ready. Went in, did the financing with Jorge, and went home. No xx, no games, everything was simple and straig I spoke with Cesar, who got everything ready. Went in, did the financing with Jorge, and went home. No xx, no games, everything was simple and straightforward. Easy peasy. Thank you guys, I will happily do business with you again. More

The customer service was amazing Hunter helped me purchase my second used car and the staff was amazing. purchase my second used car and the staff was amazing. More