Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Modesto Toyota
Modesto, CA
709 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
709 Reviews of Modesto Toyota
August 22, 2021
What a horrible experience with this floor manager, the dealership is not too bad but average where good moments and not so good moments happen. I’ve stupidly purchased 3 vehicles from this location in the dealership is not too bad but average where good moments and not so good moments happen. I’ve stupidly purchased 3 vehicles from this location in the span of 5 years and I unfortunately have had Kamil degrade my vehicle choice, not show respect, not value my time as a customer. My first experience- he was not courteous and was rude, walked away and didn’t bother to come back once I accepted the offer. Second experience- wanted to buy a used Dodge vehicle off the lot, told me what a piece of junk it was and was forcibly trying to push me into purchasing a Toyota vehicle when I clearly didn’t want to. Third experience-(recently) was not professional at all, offered me way less money for my trade in (robbed me), when I wasn’t happy with his offers at one point me told me to take my car and sell it else where, WOW!!! and not a in professional manner, really felt low, like a child being talked down too. This guy really and desperately needs to be retrained on customer service, or get fired, and that’s me being extreme but that’s how I feel. I get the point of making as much money from your customers as possible, I used to be a manager for 12 years and worked with customers providing customer service and in my case I would do my best to provide my customers with the feeling of being valued, he did even come by and congratulate me after everything he put me through, I will not recommend this dealership anymore and this is my truly last purchase from this location, I was actually looking to purchase 2 vehicles and because of this jerk I only bought one there, I purchased my wife’s vehicle at a Honda dealership and it was amazing, thanks for souring my experience again Kamil… More
by mimoxr6
Employees Worked With
Kamil Esho
May 22, 2021
we were there yesterday to explore options and purchase. we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low we were well qualified and ready to buy. We were told by Allen who didn't bother to sit down that he not only didn't have to negotiate due to his low inventory but also that he didn't need to sell us a car. this was after we overheard a salesman tell another out loud that he lied to his customer about there being only one highlander and the customer believed him. we watched them swap out the few cars they had on the back of their lot with the cars out front as we left. it seems they don't want customers and also want to make their car lot look empty for sales. talk about deceptive l. So almost a month later after I reviewed this dealership, I received a call from a woman that I advised of my experience. Her response was that I didn't have to take my experience out on her and I could F***off. She then hung up. More
by busyredhed
Employees Worked With
Allen
May 08, 2021
Sam Wali was very helpful and patient. We appreciated his kind, friendly, non-pressure sales techniques, as he listened to our desires and evaluated our driving history. 5* kind, friendly, non-pressure sales techniques, as he listened to our desires and evaluated our driving history. 5* More
by Ellie and Tim
Employees Worked With
Sam Wali
April 19, 2021
Great at taking your money. Horrible support if your car has any issues. I bought a car in a few months later had problems and was told go deal with somebody else. It was like once they took my money they f has any issues. I bought a car in a few months later had problems and was told go deal with somebody else. It was like once they took my money they forgot about taking care of a customer. I would recommend finding another Toyota dealership. More
by Anatta
Employees Worked With
Greg/Mike Wilson
December 06, 2020
Deepika Pradad at Modesto Toyota sent us an e-mail that they had a new 2021 Sienna van with the amenities we were looking for. German Meza Ayon worked with us, over the phone, to make a fair deal. We ha they had a new 2021 Sienna van with the amenities we were looking for. German Meza Ayon worked with us, over the phone, to make a fair deal. We had a van to trade-in which we drove to Modesto. Rick, the manager, was able to give us the trade amount we wanted. The new van was ready to take home when we arrived! It was the smoothest car transaction we have ever experienced. We highly recommend this team from Modesto Toyota! More
by Very satisfied customer!!!!!
Employees Worked With
Deepika Prasada, German Meza Ayon and Rick, the manager.
November 18, 2020
There is no appointment time they go by first come first service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept service & the service people do not tell the customer when your car is done I give them a thumbs down at the service dept More
by Robert gullingsrud
Employees Worked With
Kim Larkin, Ryan Allan
September 16, 2020
Do yourself a favor and go to any other Toyota dealership that isn't Modesto. They will sell you a car without working headlights and claim they "checked them" but have no documentation of it and then charge that isn't Modesto. They will sell you a car without working headlights and claim they "checked them" but have no documentation of it and then charge you over $200 to replace them. Worst experience ever, I highly discourage anyone from shopping here. They clearly do not inspect their cars before selling them. Not to mention that they aren't helpful at all and completely rude. More
by sgarciaa
Employees Worked With
Noah - Service Manager
July 22, 2020
Worst salesman ever I will not return they are big liars and if I could curse on here i would. This guy followed me throughout the whole lot like he was hella desperate. He interrupted me and another emplo and if I could curse on here i would. This guy followed me throughout the whole lot like he was hella desperate. He interrupted me and another employee sat us down it was awkward. He then had another guy come talk to us and that guy lied about the pricing and told us sometging completely different from what was listed on their website. He was completely unprofessional. Horrible experience my whole family was pissed and so mad because of how they treated us. More
by Drew
Employees Worked With
Hugo Romo
June 19, 2020
Unhappy customer and won't return callWas given a Unhappy customer and won't return call Was given a written tire quote says sale ends by e 27 2020 and they won't honor Unhappy customer and won't return call Was given a written tire quote says sale ends by e 27 2020 and they won't honor More
by Mad road dog
Employees Worked With
Ryan Allan
May 18, 2020
Our family has purchased 2 new trucks and 2 new Highlanders in less than 8 years from Modesto Toyota. The sales staff has always dealt fairly with us and the service department is superior. Modesto Highlanders in less than 8 years from Modesto Toyota. The sales staff has always dealt fairly with us and the service department is superior. Modesto Toyota will always be our first choice when looking for a new car or truck. More
by Jeanne
Employees Worked With
Aaron England, Mike Wilson, Jesus Haro
