Monaco Ford

I brought my truck in for a Tire Rotation and to have a wiper issue addressed in October of 2025. Rotation was completed, and I was told the part for the wipers was ordered. It took 3 months for the part wiper issue addressed in October of 2025. Rotation was completed, and I was told the part for the wipers was ordered. It took 3 months for the part to come in. When I returned in January to have the wiper part installed and 2 other minor items addressed (a power notification error & broken gas tank flap latch), I was told that the tech had also discovered 2 of the lug nuts on one of my wheels was missing and had caused the rim to crack. Monaco refused to take responsibility for the missing lug nuts. I was told everything had been fixed, and paid over $1200 for a new rim, the wiper repair, a new battery and a fix for the gas tank latch. Within the next 24 hours, I determined the wiper issue remained, the power notification error came back and the gas flap latch remained broken. Monaco sent a mobile tech out to review the issues again, and scheduled a subsequent service visit to readdress the fact that nothing had actually been fixed. At the next service visit (now the 4th time I had had to schedule a visit at Monaco), I was told they STILL didn’t have the parts to make the necessary repair for the wipers. They had ordered the part and it would be received in 2 days. That deadline passed, and I have not heard from them since. Very disappointing. More

The at Monaco was very informative and very thorough in talking about my needs and listened to my concerns talking about my needs and listened to my concerns More

Would like ford to go back to having the longer bed instead of 4doors I would trade in but need longer bed instead of 4doors I would trade in but need longer bed More

Outstanding, professional and very easy, wouldn’t go anywhere else. Went up and above for me to make sure I was happy anywhere else. Went up and above for me to make sure I was happy More

Monaco Ford is family run, and they treat you like your part of it.Greg Smith is an absolutely the nicest,most honest and knowledgeable people in the business. part of it.Greg Smith is an absolutely the nicest,most honest and knowledgeable people in the business. More

Very good experience at Monaco Ford. Salesperson Earl Trout was very nice to talk to with the purchase of my used Transit. Also Matt the financial person and Adrian. I would buy anoth Salesperson Earl Trout was very nice to talk to with the purchase of my used Transit. Also Matt the financial person and Adrian. I would buy another vehicle there in a heart beat! One of the most personable Auto Dealer I have ever been to. I purchased many vehicles in my 74 yrs. Thank you, Rick Petit Affordable Blinds More

Very happy with Camron my sales person, he was very friendly and personable. Traded in my 2021 Bronco sport for 2025. Rated a 4 because car was dirty and had to bring it back for cleaning. Also: Wan friendly and personable. Traded in my 2021 Bronco sport for 2025. Rated a 4 because car was dirty and had to bring it back for cleaning. Also: Wanted a price on a trailer hitch as I liked the one in my 2021. Requested a price 6 times finally gave up. More

Every one there was excellent and professional! Would recommend them highly!! Would definitely buy another Bronc from them!! Would recommend them highly!! Would definitely buy another Bronc from them!! More