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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,732 Reviews
Does your Chrysler, Dodge, Jeep, Ram need service, parts, or accessories? Monrovia CDJR is your one-stop-shop for all of these needs. We also serve the surrounding areas of West Covina, Baldwin Park, Covina, and Azusa, CA. Learn more about us and the amenities we offer!
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,732 reviews

November 20, 2023

The Service Department was great! My rep was wonderful and extremely professional, Will continue to take my Jeep there. More

by adriruiz721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy they took excellent care of your Jeep, and we certainly look forward to ensuring the same circumstances at your next service appointment. See you then!

November 19, 2023

Issac took great care of me and my car. Thank you again my friend!!! See on the next visit. More

by Chadmarshall133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Chad! Thank you for honoring us with your patronage over the years. We're so pleased Isaac and the Monrovia CDJR team continue to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

November 18, 2023

Wendell is supremely professional and capable. More importantly, he is a kind soul. Pleasure to work with. More

by tsuspanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing some lovely feedback on Wendell! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what he has always provided for you. We look forward to your next visit!

November 18, 2023

Extremely organized and professional. I enjoy getting all of my services here and every time I am always taken care of. More

by mrgknight17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Montez, Noel Nunez, Bryan Banquells, Cristian Moreno, Malcolm Weston
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review, mrgknight17! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from everyone at Monrovia CDJR!

November 18, 2023

Best service experience ever. Worked with Fred Biyzaei and he exceeded all my expectations. Exceptional crew and on time. Thank you. More

by bakhtiarylida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the feedback! We're delighted the value of Fred's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 17, 2023

Fred Biyzaei have great customer service at the Monrovia Service dept. Very helpful and is the main reason why I return to this dealers service dept. More

by mateshinai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Report | Print
Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're pleased you had another great service experience with us, and that Fred made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 16, 2023

Fred Biyzaei was my service advisor assigned to my car. I went in because my water pump gave out on my charger and he said it may take 24-72 hours. My car wasn't ready until 5 days after i dropped it off. More

by kevin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Biyzaei
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Nov 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Kevin. I'm so sorry for the delays and confusion regarding your vehicle's repairs. This is not the level of service we intend to provide, and I have reached out to speak with you about it in more detail. Please get back to me at your earliest convenience. I would appreciate the opportunity to resolve these concerns to your satisfaction. Thank you, Tony Walker Service Manager Monrovia CDJR mwalker@monroviacdjr.com

Nov 17, 2023 -

kevin responded

Hello what questions or concerns do you have

November 15, 2023

I take my Jeep Rubicon there for service all the time. Good fast and reliable. More

by Acruz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
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Nov 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for honoring us with your ongoing business! We're so pleased our team continues to serve you and your Rubicon well. Get in touch the next time we may be of assistance. We're always here for you!

November 15, 2023

Awesome! ! Great service from sale agent , manager and financial dept. Definitely coming back to buy commercial business unity truck. More

by meanchez62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Han, Eddie Gonzalez
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Nov 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership team, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from all of us at Monrovia CDJR!

November 14, 2023

Wendell was very helpful and truck was ready as promised. Will definitely return to this dealer. More

by flares76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Report | Print
Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Wendell provided you with a thorough and efficient visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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