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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,541 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,541 reviews

December 21, 2023

Issac was fantastic, he updated me if things or timelines changed. He was easy to understand and explained everything clearly More

by HERNANDEZJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Dec 22, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are glad that Isaac provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 21, 2023

Hansel and Ervin, I thank you so much for your kind and friendly served as a customer service. I felt glad to talked to you and finally I bought the GLC 300. Again, thank you so much and good luck on your More

by herapanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in the finance dept, Irvin Vasquez
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're delighted Hansel and Irvin handled your wishes with the utmost advocacy and grace. Congrats on the new GLC 300! Best wishes for safe and pleasant travels on the road ahead, from everyone at Monrovia CDJR!

December 20, 2023

Tested out a Jeep Wrangler and Jeep Grand Cherokee. Was assisted by Jonathon and Aric, who showed us all the features of our hybrid. Got to see various colors and test-drive the exact one we purchase More

by kaych2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aric Jordan, Ed (Finance) , Eddie Gonzalez, Jonathan Montez
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Congratulations on the new ride! We're thrilled you enjoyed a pleasant and supportive buying experience with Jonathon, Aric, and Ed, and we appreciate your fantastic feedback. We wish many happy travels to you in your new ride, from all of us at Monrovia CDJR!

December 20, 2023

Very polite and respectful. Helped guide me through the whole process my purchase and answered all my questions More

by amberocks20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrés Rivera
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Congrats on the new Jeep! Best wishes for safe and pleasant travels on the road ahead, from everyone at Monrovia CDJR!

December 20, 2023

Professional and courteous service. Hansel and Eddie kept me informed, were honest and straight to the point, which I super appreciated. Great dealership! More

by traceys_home
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Hansel and Eddie provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time our team can assist with your automotive needs.

December 20, 2023

Excellent Customer Service each and everytime. Service Department has been great, work has been top notch! More

by johncdayao
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy they provided you with another thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 20, 2023

Great customer service and very communicative. I live in Glendora but drive to Monrovia to have my Jeep serviced for this reason n. More

by yldndn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

December 20, 2023

Isaac Bourquez is a great advisor. Always delivers a professional experience - highly recommend him for service needs More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Rob, thanks for the fantastic review of Isaac! Isaac is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Monrovia CDJR for your automotive needs!

December 19, 2023

Hansel and Eddie were absolutely amazing! My purchase was quick, easy ans stress free. I was very impressed by the professionalism and patience shown. A true "no nonsense purchase" which is e More

by traceys_home
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez, Jonathan Montez
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Dec 19, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We greatly appreciate you for leaving Hansel and Eddie this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were professional and patient. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Monrovia Chrysler Dodge Jeep Ram team!

December 19, 2023

Issac Is always such a huge help. He always make sure we leave happy and satisfied. More

by jcesilia23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac in Service
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Dec 21, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, jcesilia23! We're thrilled you always enjoy working with Isaac and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

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