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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,541 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,541 reviews

November 19, 2023

The Service Department was great! My rep was wonderful and extremely professional, Will continue to take my Jeep there. More

by adriruiz721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy they took excellent care of your Jeep, and we certainly look forward to ensuring the same circumstances at your next service appointment. See you then!

November 18, 2023

Wendell is supremely professional and capable. More importantly, he is a kind soul. Pleasure to work with. More

by tsuspanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing some lovely feedback on Wendell! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what he has always provided for you. We look forward to your next visit!

November 18, 2023

Best service experience ever. Worked with Fred Biyzaei and he exceeded all my expectations. Exceptional crew and on time. Thank you. More

by bakhtiarylida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the feedback! We're delighted the value of Fred's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 18, 2023

Extremely organized and professional. I enjoy getting all of my services here and every time I am always taken care of. More

by mrgknight17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Montez, Bryan Banquells, Cristian Moreno, Malcolm Weston
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review, mrgknight17! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from everyone at Monrovia CDJR!

November 17, 2023

Fred Biyzaei have great customer service at the Monrovia Service dept. Very helpful and is the main reason why I return to this dealers service dept. More

by mateshinai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
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Nov 20, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're pleased you had another great service experience with us, and that Fred made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 16, 2023

Fred Biyzaei was my service advisor assigned to my car. I went in because my water pump gave out on my charger and he said it may take 24-72 hours. My car wasn't ready until 5 days after i dropped it off. More

by kevin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Biyzaei
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Nov 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Kevin. I'm so sorry for the delays and confusion regarding your vehicle's repairs. This is not the level of service we intend to provide, and I have reached out to speak with you about it in more detail. Please get back to me at your earliest convenience. I would appreciate the opportunity to resolve these concerns to your satisfaction. Thank you, Tony Walker Service Manager Monrovia CDJR mwalker@monroviacdjr.com

November 15, 2023

Awesome! ! Great service from sale agent , manager and financial dept. Definitely coming back to buy commercial business unity truck. More

by meanchez62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Han, Eddie Gonzalez
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Nov 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership team, and we hope that you'll think of us the next time you have any automotive needs. Safe travels this holiday season, from all of us at Monrovia CDJR!

November 15, 2023

I take my Jeep Rubicon there for service all the time. Good fast and reliable. More

by Acruz78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Martinez
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Nov 16, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for honoring us with your ongoing business! We're so pleased our team continues to serve you and your Rubicon well. Get in touch the next time we may be of assistance. We're always here for you!

November 14, 2023

Wendell Wright was knowledgeable and professional easy to talk to truck was done on time he even had it washed good guy !!! More

by patthedad9825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell wright
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for the 5-star review of Wendell! We're delighted the value of Wendell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

November 14, 2023

Very good services, Javier is very kind and professional，a a a a a a 15 words More

by Gao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Gao, thanks for stopping by to share your 5-star review of Javier! We're glad he addressed your Jeep's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

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