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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,541 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,541 reviews

November 02, 2023

Excellent , the environment is great and the staff is great. Wonderful help and knowledgeable staff More

by jgordo38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Banquells
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Nov 03, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels this holiday season!

November 01, 2023

Terry Brown was amazing to work with. He was transparent, honest, and willing to do everything to make the deal. More

by vivacows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback. We're glad Terry took the time to thoroughly address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 01, 2023

Great customer service! They got my car done fast. Best dealer I’ve been too. More

by davidgarciaa17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Han, Jonathan Montez, Cristian Moreno
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Nov 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, David! Thank you for sharing your enthusiastic review with us. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

November 01, 2023

The service took much longer than expected however, my service rep Windell was awesome. That man needs a raise! He communicated clearly and did everything in his power to make sure I was taken care of du More

by thejasonmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Windell
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Jason! We're delighted the value of Wendell's support and communication exceeded your expectations at this visit. We appreciate your business, and look forward to giving you an even better experience at your next appointment!

November 01, 2023

Great dealership, did an awesome job on helping me find the exact color on a Pacifica Hybrid I was looking to purchase! More

by CTA684
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to give us the highlights of your dealership experience! We're delighted our team was committed to your complete satisfaction. Congrats on the new Pacifica! Best wishes for pleasant travels in your future, from the whole team at Monrovia CDJR!

October 31, 2023

Isaac was very good and gave me correct info. He repaired my truck fast enough. So I am satisfied with everything and my truck running great. More

by ROJERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Isaac's assistance, Rojert! We're glad he provided you with his utmost diligence and insight at this visit. We look forward to making your truck's next appointment just as reliable.

October 31, 2023

It was my first time going for an oil change at the Monrovia dealership. Javier was friendly, attentive, and helpful. More

by bv3095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the expertise and benefits offered by Javier and our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

October 31, 2023

Jesse was my service advisor and he was really professional and polite. He was great. More

by gaguilera131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Jesse! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 31, 2023

Not enough parking for the amount of traffic but with a little patience it has been doable. More

by bikerstormy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendall
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get your Jeep ready for the road. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

October 31, 2023

Took my challenger in for a oil change. Fred helped me. He was excellent. I'd go back because of him More

by jaxruelas79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Nov 01, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Fred's efforts to provide you with the best experience. We wish you the safest of travels until we may assist you again!

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