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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,548 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,548 reviews

September 30, 2023

Great dealership will recommend javier to be ur service adviser he really talk to u about everything that going on with ur car More

by CABOOSE11759
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Javier has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

September 30, 2023

Great service! Fast and reliable. Even got my floor mat back with a clean vehicle. More

by askinla4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Montez
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with the efficient and thorough service our team provided for you. We wish you the safest of travels until we may be of service to you again!

September 30, 2023

Excellent service from the entire team! A very smooth process from sales to service. Looking forward to working with you in the future. More

by swiftsquirrel86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Montez, Bryan Banquells, Cristian Moreno, Malcolm Weston
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Monrovia CJDR is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

September 30, 2023

Great Customer Service Wendell Made sure i was TAKEN CARE OF AND MY CAR, PHENOMENAL More

by chrissandoval307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much, Chris! We're delighted the value of Wendell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 29, 2023

Absolute worst at communicating. Trying to hide the price of my trade in while dealing is one of the lowest of lows. Oh and we can’t forget that they tried to get me to pay my down p More

by bree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Guillermo Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Bree, I'm so sorry to hear about this experience. Please reach out to me at your earliest convenience. I would like to understand more about the situation and apologize to you directly for the frustration you encountered. I look forward to assisting you in any way I can. Sincerely, Victor Gamboa vgamboa@monroviacdjr.com General Manager Monrovia CDJR

September 28, 2023

Called Monrovia CDJR and spoke with service advisor Isaac Borquez about the see dealer codes on my 2018 ram 5500. Great experience with Mr. Borquez not only was he friendly and knowledgable, he was able to g More

by sfcw232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that, Steve! Thank you for letting us know how pleased you were with Isaac's accommodating service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 28, 2023

I bought my jeep here because they had exactly the one I wanted sitting on the lot, and they gave me a good deal. I figured that if the service at this dealer disappointed, I'd find somewhere that was bette More

by kristian_solem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall names of who I worked with in sales. Everyone was competent, helpful, and professional...
Oct 02, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Kristian, thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you. Safe travels until then!

September 27, 2023

Wendell wright was a great service advisor very knowledgeable in his field and always kept me updated in the process of getting my truck repaired More

by Vbaseballguy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Sep 27, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Wendell's' efficient and communicative service. It is our pleasure to make your visits valuable and convenient. We wish you the safest of travels until we may assist you again!

September 27, 2023

Outstanding car purchase experience with Monrovia CDJR! Thank you for spending the time with us to make the whole process smooth. We keep coming back for this level of customer and partnership in the car More

by EK1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Irvin Vasquez
Sep 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Awesome! Thanks so much for your continued business and thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure another truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 26, 2023

This dealership helped me so quickly and easily. It’s always so easy to get my Jeep serviced here! Thanks guys! More

by Jose.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 27, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Jose! We truly appreciate your continued business, and we're glad our team has always taken such great care of you and your Jeep. Thank you for making Monrovia CDJR your #1 choice for automotive service!

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