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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,146 Reviews

1,146 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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March 16, 2025

its nice but i wish they would wash the cars also when getting an oil change. More

by heribertoravelo76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Teshima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH
March 15, 2025

Smooth check in and check out. Service and repairs were done promptly. Had one issue but the Issac addressed it. Was very satisfied More

by George-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac in the service department
March 14, 2025

My service manager was great he got me out in less than 2 hours which allowed me to make my doctor appointment. More

by dw44367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
March 14, 2025

Javier was great to work with. Got things handled as quickly and effortlessly as possible. Couldn't of had a better experience. More

by phushyn74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
March 12, 2025

It takes them a whole week to finish the recall for a Chrysler Pacifica hybrid. It just undated software. More

by WLEUNG1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 12, 2025

The new location is great, more room to park. The service was also done in a somewhat timely fashion, a part had to be ordered. It would be nice if they offered discounts to loyal customers, hav More

by henrygm31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department: Fred
March 12, 2025

Javier was a great help with my car situation. Did a great job communicating with me throughout the whole process of my car being worked on. The car being in the shop for 3 weeks wasn’t ideal but More

by CARLOS A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier in services
March 09, 2025

The lack of communication was very frustrating. When dropping off my Jeep there is one person I’m working with (Josh) for intake. The next day because it’s Josh’s day off no one followed up with me More

by brittnoelrn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh, Javier
March 08, 2025

First things first, Joshua my service advisor was great no complaints at all. Awesome customer service from him very professional. THE dealership or service department in general which I place blame on More

by afrancohdlift
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua was amazing
March 08, 2025

My experience at the dealership was great. Isaac helped me get my Jeep fixed up. The service was fast and the communication to updating me was great. I appreciate everyone that helped me. I wo More

by BernadetteTecson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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