Moore Buick GMC

To General Manager, I was in this morning @745 am 3/30/26. This started with fan running all the time and steering assist light coming on. The advisor came out told me Thermastat was stuck.And told m 3/30/26. This started with fan running all the time and steering assist light coming on. The advisor came out told me Thermastat was stuck.And told me it would be $1,148 to repair. And it would take a couple hrs. Then at end of fixing it they charged us $849 LABOR. I got home looked over again receipt to make sure. And I call John Gibson, he told us that they charged us for 4 hrs and only took them 2 hrs. We are hardworking ppl and this is just Ridulous Charges and bought and paid cash for this car 6 yrs ago. And have Always had serviced there. But this was a RIPE OFF to us as good standing customers. And to be quite honest John Gibso wasnt too friendly. This was and is the most UNFAIR deal I have expericed at this dealer ship. I was told by Victoria when called after I got home that labor was $150 per hr. ONLY not do work in shorter time and charge a GOOD STANDING CUSTOMER more then was done. More

Outstanding response from both Kendra Marshburn and Juan Espinosa on my out of state purchase of a 2024 Chevrolet Silverado. Both Kendra and Juan provided prompt and professional response to my initial inqu Espinosa on my out of state purchase of a 2024 Chevrolet Silverado. Both Kendra and Juan provided prompt and professional response to my initial inquiry and followed up with a seamless and concise transaction. More

This will be my 3 vehicle that i have purchased. Juan has been my sale rep for the 3rd time. Awesome person to work with. Juan has been my sale rep for the 3rd time. Awesome person to work with. More

Very good. Way better than your average dealership experience. Would definitely look here for any future car purchases Way better than your average dealership experience. Would definitely look here for any future car purchases More

Thought it was gonna take 5 hours to buy a car only took about 2 hours you guys are great!! took about 2 hours you guys are great!! More

Pleasant experience. Appreciated the extra effort from the finance team. Juan Espinosa was professional and informative. Appreciated the extra effort from the finance team. Juan Espinosa was professional and informative. More

I had an amazing experience. Huge thank you to Juan and Matt. Drove 1.5 hours and they had everything ready! Great deal and great team. Huge thank you to Juan and Matt. Drove 1.5 hours and they had everything ready! Great deal and great team. More

I spent a few weeks searching all the local dealers for a used truck and can confidently say the best experience was with Moore Buick GMC. I'm happy to say they found me the perfect truck which wasn't even o used truck and can confidently say the best experience was with Moore Buick GMC. I'm happy to say they found me the perfect truck which wasn't even on my radar. My experience at Moore was so good I would be leaving a 5-star review even if I didn't buy a truck here. Blake was amazing to work with, and despite my schedule with the kids and work for the past two weeks, he was always available and helpful whenever I called or dropped by the dealership. Palé, the finance manager, was also amazing to work with. Throughout the entire process I wasn't pressured, was able to take things at my pace, and received honest answers to any all my questions without any hassle. More

These guys are absolutely amazing Juan and Tyler are like gods amongst men who they should probably clone!! gods amongst men who they should probably clone!! More

went in for brake pads, was advised problems was rotors not pads, asked about turning rotors, Allen strongly recommended replacing all rotors. after some questions, i agreed seemed the cost of the rotors not pads, asked about turning rotors, Allen strongly recommended replacing all rotors. after some questions, i agreed seemed the cost of the rotors was less then the labor and total cost was obviously much higher than expected pad replacement. at time of payment Dakota told me credit cards added fees, i was not told that anytime before and was not able to prepare and bring a check. was also told there were no type of discounts, including military discount. the service ended up costing much more than anticipated with no discount offered and an added credit card fee. not great... i also asked for a quote on tires, given this experience not likely to purchase there. More