Morrie's Forest Lake Chrysler Dodge Jeep Ram - Service Center

After oil change, and taking oil filter off oil was over metal components seeping on my garage floor. Then crawled under and wiped off to make sure it was not leaking.. Shop neglected to wipe off oil that metal components seeping on my garage floor. Then crawled under and wiped off to make sure it was not leaking.. Shop neglected to wipe off oil that they got from taking oil filter off. It was dripping of power steering modual I believe. More

Roger was very attentive and informative about the service work being done on my truck. I stayed and waited for my truck, so being kept informed was very important. service work being done on my truck. I stayed and waited for my truck, so being kept informed was very important. More

Thanks for getting me in and out quickly for an oil change & tire rotation! Friendly & personable! change & tire rotation! Friendly & personable! More

Great service experience today! !! From setting the appointment to driving of the lot. Very pleased !! From setting the appointment to driving of the lot. Very pleased More

Car is less than 3 years old and has had to be in the shop multiple times, with another one scheduled once the part stops being on backlog. Clearly the part was junk, but dealerships still wanted to push shop multiple times, with another one scheduled once the part stops being on backlog. Clearly the part was junk, but dealerships still wanted to push out to the trucks. We were charged a $200 deductible on a warranty, which is news to me on warranties, plus a $14.35, to look up the policy and then use it, all slid in as a miscellaneous fee. Staff lacks customer service skills and challenges the client when questioning why anyone would have to keeping paying for maintenance on a 60k vehicle with less than 100k miles and 3 years old? My Traverse that I purchased in North Branch is twice as old and has yet to have problems and not been back to the dealership beyond oil changes. My son will be in the market for a new car and I couldn’t be more adamant about avoiding this establishment. More

Excellent service This is about the fourth time that I have come to morries of Forest Lake oil change tire rotation got my tires, rotated and full service oil change done in less than an hour This m have come to morries of Forest Lake oil change tire rotation got my tires, rotated and full service oil change done in less than an hour This morning I had a couple questions about something that my 4XE hybrid is doing called and talked to Greg. He was very helpful. He went and found a technician to make sure we had the correct answer. I will continue to use Morries More

Very attentive and thorough. Easy to schedule service through web site. Video recap is great Easy to schedule service through web site. Video recap is great More

Great service with my oil change, great team, wait time minimal, suggestions were appreciated, thank you! minimal, suggestions were appreciated, thank you! More

On time as Promised. . Service Tech very Responsive. I would Recommend. Some additional work is needed and they will notify when part is in. . Service Tech very Responsive. I would Recommend. Some additional work is needed and they will notify when part is in. More

Brought my 2023 Charger in for an oil change and tire rotation. They did a thorough inspection and found it needed a tire alignment which they did while I waited. I'm very pleased with the work that they rotation. They did a thorough inspection and found it needed a tire alignment which they did while I waited. I'm very pleased with the work that they do. Jolene is a super service advisor who takes the time to listen to my concerns. More