Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Morrie's Minnetonka Ford
Minnetonka, MN
523 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 523 reviews
May 15, 2025
Absolutely with out a doubt this the WORST parts department I've ever dealt with. After waiting several minutes for a person to help I showed him a photo of my title with the vin# to insure I was gi department I've ever dealt with. After waiting several minutes for a person to help I showed him a photo of my title with the vin# to insure I was given the correct part ( grill emblem for 2006 F-150. After waiting several minutes for him to get it and several more minutes to get change I left in confidence. My mistake was trusting that the person gave me the correct part. I drove 30 minutes back and took off the old part at which time it was obvious he gave me the wrong part. I drove back and explained the problem. The person I dealt with was not there and the woman who "helped" me said there was no way of identifying who sold me the part. The woman looked the part up and said the previous parts person didn't write down the part number. She said the part is out of stock and I could have it tomorrow. The correct part would be about $40.00 more. She was rude, no apology and could care less about customers. I've dealt with Morries for 40 years and can definitely say it has gone downhill since Morrie Wagner sold out. No way I'd recommend this store, but from the customer service I received I don't think they would care. Craig More
by Caizman
Employees Worked With
PARTS DEPARTMENT
April 27, 2025
Timely service. Regular updates. Clear plan. You never want to have car problems but when you do these elements make for a great experience. Regular updates. Clear plan. You never want to have car problems but when you do these elements make for a great experience. More
by 826469:
Employees Worked With
Katie
February 27, 2025
The BEST around so far great service , very open and friendly clean work environment and professionals when it comes to customers service SPECIAL THANKS TO MR. DAN KERCHNER great guy friendly clean work environment and professionals when it comes to customers service SPECIAL THANKS TO MR. DAN KERCHNER great guy More
by emobeeus
Employees Worked With
DAN KERCHNER
February 26, 2025
Service person did an outstanding job and kept me advised with the video which was a welcomed feature. The waiting area was clean and comfortable. with the video which was a welcomed feature. The waiting area was clean and comfortable. More
by TGREENE3
Employees Worked With
Ken Conners
February 22, 2025
Joe did a great job at checking my car in and explaining the work to be done. The time it took was appropriate for the work completed. Joe is very knowledgeable and I enjoyed working with him. the work to be done. The time it took was appropriate for the work completed. Joe is very knowledgeable and I enjoyed working with him. More
by tishaug
Employees Worked With
Joe in the service department.
