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Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley
Moreno Valley, CA
356 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 356 reviews
February 12, 2026
My 2017 Chrysler Pacifica experienced an electrical issue with multiple error codes. I made an appointment to drop it in for service on Thursday and left it over the weekend. I received a call the next day r with multiple error codes. I made an appointment to drop it in for service on Thursday and left it over the weekend. I received a call the next day reporting both batteries had failed. The backup battery was in stock while the main battery was at least ten days out for delivery, no further diagnostics could be performed until the replacement batteries had been received and installed. I suggested that was unsatisfactory and that the service writer should determine if alternate compatible batteries were available sooner. He called late in the day Friday to concede that alternates were available. (Good thing, because I verified this independently.) The work was completed and I was able to pick up the car on Tuesday afternoon. More
by stephenlafond1983
Verified CustomerEmployees Worked With
Christian
February 12, 2026
Excelente servicio, hicieron todo lo posible para salir con mi nuevo Jeep, muy amables todo el tiempo , me hicieron sentir muy agusto, muchas gracias. con mi nuevo Jeep, muy amables todo el tiempo , me hicieron sentir muy agusto, muchas gracias. More
by tatuajesfactory_16
Employees Worked With
Cesar and Nick Valencia
February 12, 2026
My service sweater was excellent. Elvira did a good job making sure all maintenance is scheduled.. She made me feel right at home and that I was in good hands.. Elvira did a good job making sure all maintenance is scheduled.. She made me feel right at home and that I was in good hands.. More
by ALEX.RAMIREZ78
Employees Worked With
Elvira
February 08, 2026
Nick and Ceaser and finance guy Christian were great in every aspect of helping us get into a vehicle to our liking. And helping us the best in our trade in. Thank you guys and will definitely be coming ba every aspect of helping us get into a vehicle to our liking. And helping us the best in our trade in. Thank you guys and will definitely be coming back and sending people on over for great deals and excellent customer service from everyone. More
by cvaguirre93
Employees Worked With
Nick, ceaser, Christian.
February 07, 2026
The guy that help us was very rude and didn’t want to help us. He had attitude and didn’t appreciate it . I’m so disappointed. Also the window they fixed my c chrome is scratched help us. He had attitude and didn’t appreciate it . I’m so disappointed. Also the window they fixed my c chrome is scratched More
by trfcris
Employees Worked With
Joe
February 07, 2026
I've never had such a good experience with this dealership as I did on Thursday ive always had issues when coming to this dealership to the point I hate going. Christian was amazing he was friendly dealership as I did on Thursday ive always had issues when coming to this dealership to the point I hate going. Christian was amazing he was friendly knowledgeable went above and beyond to help me gave me hope for they way i used to think about this place More
by amandaredell
Employees Worked With
Christian
February 05, 2026
After sale you see if a dealer is professional, very dissatisfied with management, car missing spare n manual, email sales person twice, received an email from service person told him issue he said he w dissatisfied with management, car missing spare n manual, email sales person twice, received an email from service person told him issue he said he was going to forward to correct person to help, nothing, I speak to Ceasar and he makes lame excuses I told him he’s answers where not professional and he kept arguing, do you record calls? Listen and tell me if is professional. How you keep a customer is customer service, I bought a Camry at Moss years ago not sure I want to do business that are not on top of things More
by SAMELIAPLAZA
Employees Worked With
Roxy, Ceasar manager I was told
