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Moss Bros. Chrysler Dodge Jeep RAM Riverside
Riverside, CA
337 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:30 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 337 reviews
November 11, 2025
I was charged 1 thousand dollars just to run diagnostic and then was told that I had to pay more to fun more test. Almost two weeks in your dealership and i was not told what my car needed for it to be fix and then was told that I had to pay more to fun more test. Almost two weeks in your dealership and i was not told what my car needed for it to be fixed. At the end they told me that it was the gaskets and it was going to cost me 5k. But that they still were not sure if that was the problem. But the gentleman was humble enough to communicate throughout the process. Just very disappointed that I paid 1k just to be told what they think it might be. More
by Pierre
Verified CustomerEmployees Worked With
N/A
November 06, 2025
My first time ever going to you for a oil change and I am very pleased with the service also I want to give a special thanks to blake your customer representative for a outstanding job thank you once again very pleased with the service also I want to give a special thanks to blake your customer representative for a outstanding job thank you once again More
by FFT6WD
Employees Worked With
Blake
November 03, 2025
1. I made an appointment but it didn't seem to matter. 2. I was told that diagnostics would take 4 - 5 days. When pushed, they did it the same day!! 3. Because they wanted me to buy tires, th matter. 2. I was told that diagnostics would take 4 - 5 days. When pushed, they did it the same day!! 3. Because they wanted me to buy tires, they did not do ANY of the service I requested other than replacing the windshield wiper blades which cost me $60+ - had I been given an estimate BEFORE I would have said "no" More
by aredmond2674
Employees Worked With
Blake
