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Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

Riverside, CA

4.2
155 Reviews
Call Service Center (951) 688-6200

155 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

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October 04, 2025

Great service quick and efficient would come back for all my service needs Blake was very helpful More

by KOEHLER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Brian
Report | Print
Oct 04, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

I bring my car for servicing into Moss Bros Chrysler because they always take good care of me. They are friendly, knowledgeable and thorough. More

by debivarvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Sensi
Report | Print
Oct 03, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside!

Oct 03, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

That's wonderful to hear! Your review made our day. We’re thrilled that our team is consistently providing the thorough, knowledgeable service you deserve. Thank you for recognizing our staff's commitment to taking good care of you!

October 03, 2025

Great service including shuttle service. No good coffee station for customers like other dealerships in area. More

by maulik pandya
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
Report | Print
Oct 03, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 03, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

That's wonderful to hear about the great service and shuttle! We apologize that our current coffee setup didn't meet your expectations or compare to others. We'll definitely use this feedback to improve our customer lounge amenities. Thanks again for the five stars!

October 01, 2025

“Clay provided outstanding service—friendly, attentive, and professional. He made my experience seamless and enjoyable.” More

by CSSANDOVAL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay sensi
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thanks for sharing about your experience with Moss Bros. Chrysler Dodge Jeep RAM Riverside. We appreciate your business and hope to see you again soon!

October 01, 2025

We always receive great service at Moss and they treat us great. The work is always done right and the people are always helpful. Basel Ghandour always take great care of all our vehicle's. More

by gvalentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Ghandour
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the wonderful 5-star review! We're thrilled to hear the work is always done right and that Basel Ghandour takes great care of your vehicles. We appreciate your loyalty!

October 01, 2025

Worst communication. They do not answer the phones or do they return calls. They make written promises and do not follow through with them. Jeep cares even had troubles g More

by DENNISDELAO4132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin, Casey
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for this critical feedback. We are deeply sorry for the lack of communication and, most importantly, for failing to honor our written promises. This is entirely unacceptable and a clear violation of the trust you placed in us. We are launching an urgent review of our communication and commitment protocols to ensure this never happens again. We want to make this right.

October 01, 2025

Been taking my wrangler to Basel and always satisfied with the care of my Jeep highly recommend Basel for your jeep problems More

by bcorte.bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Moss Bros. Chrysler Dodge Jeep RAM Riverside. We look forward to having you as one of our valued customers for many more years to come!

Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

That's wonderful to hear! We are so glad to have you as a loyal customer and are always satisfied knowing your Jeep is well cared for. Thank you for the 5-star rating!

October 01, 2025

Clay, excellent customer service. He explained in detail the service which was the re-call service needed. He was also available when I communicated with him both by telephone and b More

by Connieg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thanks for sharing your thoughts about your experience with Moss Bros. Chrysler Dodge Jeep RAM Riverside. We appreciate your business and hope to see you again soon!

Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the 5-star rating! We're glad Clay took the time to explain your recall service in detail. Clear, prompt communication is what we strive for, and we appreciate you recognizing him!

October 01, 2025

Steve Watkins was great extremely helpful, friendly, professional, and very knowledgeable unlike the guy next to him. More

by Sophie.yady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Watkins
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We appreciate the feedback! We're proud of Steve's knowledgeable and friendly service. We also take your comment about the other employee seriously and will ensure all our staff meets Steve's high standard. Thanks for the 5-stars!

October 01, 2025

I have always take my Jeep there, Basel is the person I talk to all the time and he takes care of all my Jeep needs, very happy with it More

by WILLIAM92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Report | Print
Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Awesome! We're so glad you're happy with the care your Jeep receives here. We'll be sure to tell Basel about your kind words! Thank you for the 5-star review.

Oct 01, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Awesome! We're so glad you're happy with the care your Jeep receives here. We'll be sure to tell Basel about your kind words! Thank you for the 5-star review.

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