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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
401 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:30 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 401 reviews
January 27, 2026
The rep that helped us (Hannah) was very rude and had no customer service skills. I am leasing a car through moss brothers and it had recalls therefore Hannah should have known that I get a rental while the customer service skills. I am leasing a car through moss brothers and it had recalls therefore Hannah should have known that I get a rental while the car is being fixed. Instead she had an attitude and said we didn’t get a rental. We had to go above her to get the rental approved for the time my car was being fixed. She really needs to adjust her attitude. Because of her I regret even purchasing a car at that location. More
by jburnett0617
Verified CustomerEmployees Worked With
Hannah crocfer
January 26, 2026
Poor customer service, from Shannon, Jonathan, all the way to habitual liar, Hannah. My car is a lemon. And they lied and placed blame on me when the car started having problems. They blamed the customer. way to habitual liar, Hannah. My car is a lemon. And they lied and placed blame on me when the car started having problems. They blamed the customer. Talked to me very demeaning. Promised calls back from the manager, nothing. It has been a very horrible experience. I do my best to warn any coworkers, family and friends to steer clear of these shady car dealer. More
by ANGELIA.WATTS
Employees Worked With
Shannon, Jonathan, Hannah(liar), and Kody
January 24, 2026
The employees were very professional and service was in a great timeline. I will definitely come here for all of my services great timeline. I will definitely come here for all of my services More
by deannalee82175
Employees Worked With
I don’t remember the name of the person who helped me
January 21, 2026
Horrible people. Horrible service. Horrible customer service skills. Very dirty environment. Horrible place. More concerned with money and not customer service. Horrible service. Horrible customer service skills. Very dirty environment. Horrible place. More concerned with money and not customer service. More
by chefmatt858
Employees Worked With
All
January 21, 2026
I had not made appointment but was advised thry could fo service same dsy. I was very happy I would mot have to come back another day. My Rep Frankie wss very informative and nice. I was very happy woth se service same dsy. I was very happy I would mot have to come back another day. My Rep Frankie wss very informative and nice. I was very happy woth service I was provided. More
by dstro909
Employees Worked With
Frankie
