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Moss Bros. Honda

Moreno Valley, CA

4.4
354 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27990 Eucalyptus Ave

Moreno Valley, CA

92555

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Showing 354 reviews

September 23, 2025

We had a great experience yesterday at Moss Bros. Honda. Our service advisor Ricky Smith is professional. knowledgeably and he provided us with excellent customer service. Kudos Moss Bros. Honda! More

by jelsaleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Smith
Sep 23, 2025 -

Moss Bros. Honda responded

We are so glad to hear you had a great experience at Moss Bros. Honda in Moreno Valley! Providing excellent customer service is our top priority, and we're thrilled that Ricky Smith was able to deliver just that for you. Thank you for your kind words!

September 23, 2025

The staff at Moss are wonderful. They do a great job. I especially appreciate the service rep, Ricky, he is always so helpful and knowledgeable. Moss does a great job making sure More

by SGSREDLANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in Service and the assigned mechanics.
Sep 23, 2025 -

Moss Bros. Honda responded

Thank you so much for this wonderful review! We truly appreciate your loyalty and are honored to be your trusted service provider. We'll be sure to pass along your kind words to Ricky—he is a valued member of our team!

September 23, 2025

Easy to make appointment, vehicle was taken in and done within the time frame I was given, More

by EDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 23, 2025 -

Moss Bros. Honda responded

Thank you for the 5-star review! We're so glad we could get your vehicle in and out within the time promised. We appreciate your business and hope to see you again!

September 21, 2025

Very prompt, efficient service. John the greeter is a cheerful and bright and enjoy his role with Honda. We prefer the Moreno Valley store above all in the inland empire and Riversi More

by FLEA12212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sunds
Sep 22, 2025 -

Moss Bros. Honda responded

We're so happy to hear that you had such a positive experience with us! Thanks for the kind words about our prompt service and for recognizing John's cheerful attitude. We appreciate your loyalty and look forward to your next visit!

September 19, 2025

Making ANOTHER 3rd appointment tomorrow for something that should have been fixed on the first appointment. More

by ABPTLP143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
Sep 19, 2025 -

Moss Bros. Honda responded

We are very sorry to hear about your experience. Having to come back multiple times for the same repair is not what we want for our customers. We understand your time is valuable, and we apologize for failing to fix the issue on your first visit. We'd like to make this right. Please call us at (951) 486-9366 so we can ensure your upcoming appointment is a success and your vehicle's issue is fully resolved.

September 19, 2025

Good Service , Good Custumer service. Excellent service. Friendly, Profesional, sales man always helping and Finance More

by LREDMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Sep 19, 2025 -

Moss Bros. Honda responded

We're so glad you had an excellent experience with us! Thank you for the kind words about our friendly and professional sales team and finance department. We work hard to provide great service, and your feedback lets us know we're on the right track. Enjoy your new vehicle!

September 18, 2025

The pressure light came on minutes after they delivered, I had to fix it at home. More

by GGMCOCO2123
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don remember
Sep 18, 2025 -

Moss Bros. Honda responded

We're disappointed to hear about your experience. We apologize for the oversight that led to your pressure light coming on. This is not up to our standards. We appreciate you bringing this to our attention and want to find a solution for you.

September 17, 2025

I did not have a great experience but I don't blame anyone, To fix the problem with the brake "actuator" required three trips to Moreno Valley from Redlands and, for each visit, I waited around for a f More

by BRUCEGRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nin
Sep 17, 2025 -

Moss Bros. Honda responded

Thank you for your feedback. We sincerely apologize for the multiple trips and the inconvenience you experienced. It's unacceptable that both the electrical connector and the car wash were missed. We will be addressing these issues with our team to ensure it does not happen again.

September 16, 2025

Super helpful, friendly and very informative. Answered all my question's and the service was done fast . More

by erniemena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 17, 2025 -

Moss Bros. Honda responded

We're thrilled to get your 5-star feedback! It's fantastic to know that our team was able to answer all of your questions and provide you with quick, friendly service. We hope to see you again soon.

September 15, 2025

I have a Honda Pilot and a Honda Accord. SinceI purchased both vehicles, I have had them serviced at Moss Bros. The service has always been excellent. Employees working in the service dep More

by whurd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service reps have been excellent.
Sep 15, 2025 -

Moss Bros. Honda responded

Thank you so much for your fantastic review! We're thrilled to hear that you've consistently had excellent service for both your Honda Pilot and Honda Accord. We take great pride in our knowledgeable and professional team, and it means a lot to us that you've trusted us with your vehicles for so long. We truly appreciate your loyalty and look forward to seeing you again.

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