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Moss Bros. Honda

Moreno Valley, CA

Overview
Reviews
Vehicles
4.4
354 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27990 Eucalyptus Ave

Moreno Valley, CA

92555

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Showing 354 reviews

September 15, 2025

Quality customer service professional and understanding of your car needs. Early start and keeps you informed about your vehicle. More

by blackgatsby.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Sep 16, 2025 -

Moss Bros. Honda responded

We really appreciate you taking the time to share your positive experience. We believe that professional service and clear communication are key to a great repair experience. It's fantastic to know we met your expectations and that you feel well-informed about your vehicle's needs. Thanks again!

September 14, 2025

My service advisor kept me informed about my vehicle. My wait time was reasonable. Price for service was good. More

by mar2105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Sep 15, 2025 -

Moss Bros. Honda responded

Thank you for the fantastic review! We're so glad that your service advisor kept you informed and that you were happy with the wait time and price. We appreciate you taking the time to share your feedback!

September 13, 2025

Best service adviser every time we go and service my car we get good customer service More

by FRANKY_DAMAN2@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Sep 15, 2025 -

Moss Bros. Honda responded

We appreciate you taking the time to share this feedback! It's great to know that our service advisor is consistently providing the best customer service. Thank you for your business!

September 13, 2025

The TSB was handled and the Pilot runs great. My only issue is the tech left a loose bolt sitting on top of my intake manifold. It doesn’t appear to be one for my truck, but I’m not the expert. A More

by nslemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nin
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Sep 15, 2025 -

Moss Bros. Honda responded

Thank you for your feedback. We're glad the TSB was handled and your Pilot is running great. We sincerely apologize for the loose bolt and the mess left in your engine bay. That is unacceptable and not the standard of work we expect. We are addressing this with our team.

September 13, 2025

Frank was very helpful and I was able to get me in and out very quickly. More

by msparish2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Thompson
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Sep 15, 2025 -

Moss Bros. Honda responded

Thank you so much for the five-star review! We're thrilled to hear that Frank was so helpful and that you were able to get in and out quickly. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to seeing you again!

September 12, 2025

Service rep was profesional and very helpful by helping with a payment plan for the work performed More

by OLUNAD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Franklin
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Sep 12, 2025 -

Moss Bros. Honda responded

This is so great to hear! Our team works hard to make the service process as smooth as possible, and we're thrilled that our service rep was able to help you with a payment plan. That’s exactly the kind of helpfulness we aim to provide. We will be sure to pass along your kind words. Thank you for choosing us!

September 12, 2025

It give good and friendly service all the time, they are people who care about there customers at all times. More

by JLMCGLOTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Thompson
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Sep 12, 2025 -

Moss Bros. Honda responded

Thank you for the wonderful review! We're so glad to hear you consistently receive good and friendly service. Our team truly cares about our customers, and we appreciate you recognizing that in your feedback.

September 11, 2025

Took care of me after suspecting a rear main seal leak. Investigated and found the issue to be an inspection panel above the rear main seal leaking fluid down the side of the case. More

by twridley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Sep 11, 2025 -

Moss Bros. Honda responded

Thank you for the fantastic review! We take pride in our ability to perform thorough and accurate diagnostics. We're happy we were able to pinpoint the exact issue and get your vehicle fixed up right. We look forward to seeing you again for any future needs.

September 11, 2025

Performance was on point and service was delivered on timely manner. Video evidence is perfect for the work done on my car More

by esduke6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod
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Sep 11, 2025 -

Moss Bros. Honda responded

Thank you so much for the 5-star review! We're thrilled to hear that you were happy with both the performance of our work and the quick service. We really appreciate your feedback and look forward to seeing you again.

September 11, 2025

Frank, the service guy is an excellent experience man. He never tries to sell me extra stuff. Very helpful has helped me even when my car broke down for 4 days to get a rental excellent customer service. More

by TORRES92503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service person at honda and I bought my car in 2015I believe
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Sep 11, 2025 -

Moss Bros. Honda responded

Thank you so much for the 5-star review! We're thrilled to hear about the excellent experience you've had with Frank. He's a valued member of our team, and we're so proud that he provides such honest, helpful service. We'll be sure to pass on your kind words to him. We appreciate your loyalty and look forward to your next visit!

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