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Moss Bros. Honda
Moreno Valley, CA
354 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 354 reviews
Verified Customer
July 01, 2025
⭐☆☆☆☆ Extremely Disappointed – Dishonest and Unprofessional Experience We had a truly frustrating and disappointing experience with Moss Bros Honda. After purchasing a new vehicle with a sign Unprofessional Experience We had a truly frustrating and disappointing experience with Moss Bros Honda. After purchasing a new vehicle with a signed contract that clearly stated a 2.99% interest rate, we were shocked to receive a call a month later saying they could no longer honor that rate. They demanded we return to the dealership to either sign a new contract at a much higher 4.49% interest rate—or give the car back entirely. After refusing to be manipulated into agreeing to worse terms, we were called back to the dealership three separate times. Each visit involved long wait times, poor communication, and absolutely no regard for our time or previous agreement. After nearly three hours of arguing during our final visit, they finally came back with our keys and told us the manager “finally approved” the original rate. This entire ordeal was not only inconvenient and stressful, but also incredibly unprofessional. It felt like bait-and-switch tactics, and their handling of the situation was completely unacceptable. I would strongly caution anyone considering doing business here. Make sure you read every line, and even then, don’t be surprised if they come back later trying to change the deal. More
by pjtricia
Employees Worked With
Bryan sales manager
November 29, 2024
This day I went to pay the down payment on my vehicle and Mr. Philip from the finance department mistreated me and did not give me my receipt in my hands, but instead he put it aside and was upset with me!! Mr. Philip from the finance department mistreated me and did not give me my receipt in my hands, but instead he put it aside and was upset with me!! How unprofessional of that man.!! More
by Rt91195@gmail.com
Employees Worked With
Philip finance
September 18, 2024
Patrick and Fabian were amazing. They were great with my kids and very personable. I couldn’t be happier with my new Odyssey! They were great with my kids and very personable. I couldn’t be happier with my new Odyssey! More
by kellseasummer
Employees Worked With
Patrick Adams and Fabian Marquez
August 15, 2024
This dealership took advantage of my 87 year old partially blind father, physically impaired drove him to the bank to get a cashier check, gave him very little for trade and sold him an overprice ca partially blind father, physically impaired drove him to the bank to get a cashier check, gave him very little for trade and sold him an overprice car $37,000. He almost crashed the car leaving. He could not read the contract he signed . He went in to buy a new car battery.This sale needs to be canceled. More
by kdmorris363
Employees Worked With
Justin
August 11, 2024
I was a 1st time buyer and I feel they took total advantage of that. I bought my car here in October 2023 and I paid 3×'s what the car is worth because I just needed to get a car. They gave me the ol advantage of that. I bought my car here in October 2023 and I paid 3×'s what the car is worth because I just needed to get a car. They gave me the old Okey doke. I wouldn't mind paying more if it were the Honda that I really wanted or even a different color than the one that I specifically said that I didn't want. BLACK!! And not to mention my payment is so high that I have no money left over to pay any of my bills. But like I said I wouldn't of minded any of that if I would've gotten the car that I really wanted. But no I got screwed. Thanks Moss Bros. More
by christalb432
Employees Worked With
Don't remember
June 29, 2024
WOULD GIVE ZERO STARS IF I COULD THEY JUST xx CUSTOMERS HERE CALLED AND SPOKE TO ADAM ADVISED HIM WHAT I WANTED HE SAID HE WOULD CALL ME BACK .... GOT A CALL BACK HE STATED THAT HE COULD DO THE DEAL AT A 3 HERE CALLED AND SPOKE TO ADAM ADVISED HIM WHAT I WANTED HE SAID HE WOULD CALL ME BACK .... GOT A CALL BACK HE STATED THAT HE COULD DO THE DEAL AT A 390 PAYMENT TOLD HIM TO SEND IN WRITING AND WE WOULD COME AND DO THE DEAL AS I WAS OVER AN HOUR AWAY , HE STATED HE WOULD GET IT OVER THEM AN HOUR LATER STILL NOTHING I REACHED BACK OUT AND HE STATED THAT THERE WAS A MISUNDERSTANDING AND THAT THEY WERE WORKING ON THE DEAL AND WERE AROUND 410 UNSTEAD OF THE 390 ..... THEN I GET A CALL FROM DAVE AND HE STATED THAT THE PAYMENT WAS 490 WHAT A JOKE PLEASE DONT WASTE YOUR TIME HERE THEY HAVE NO IDEA WHAT THEY ARE DOING ....... WILL ALSO REACH OUT AND ADVISE THE HONDA REP More
by Ullbewalkin
Employees Worked With
ADAM AND DAVE
