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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,357 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,357 Reviews of Motor City Lexus of Bakersfield

October 08, 2025

Aris was very efficient, compassionate and professional. Aris was very efficient, compassionate and professional as always. More

by deborahmccoy664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Report | Print
Oct 08, 2025 -

Motor City Lexus of Bakersfield responded

Deborah, thank you for sharing your feedback about Aris! We will pass along your kind words to our team. See you next time at Motor City Lexus of Bakersfield!

October 07, 2025

Very smooth service. Waiting area was clean. Had coffee and a nice work ates Great customer service More

by warren4178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Oct 08, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for your review of Motor City Lexus of Bakersfield! We're glad you enjoyed our customer service, waiting area, and amenities. We hope to serve you again soon!

Oct 08, 2025 -

warren4178 responded

Motor City waiting area is clean and roomy.

Oct 08, 2025 -

warren4178 responded

My service adviser Ino was very helpful and explained future services.

Oct 08, 2025 -

warren4178 responded

Great amenties

September 27, 2025

In Bakersfield, the purchase of my new Lexus was very easy. Rob was very considerate since I had a disability and needed some assistance in the purchase of my new Lexus. I believe this is my fifth Lexus More

by Stockman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Pierce
Report | Print
Sep 30, 2025 -

Motor City Lexus of Bakersfield responded

Congratulations on your new Lexus! We're delighted Rob provided such considerate assistance. Thank you for continuing to choose Motor City Lexus of Bakersfield!

September 24, 2025

Very quick, loner was provided. Matthew handle everything in a very professional way. It was great. More

by osawaruomoruyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew , Tony Bounville
Report | Print
Sep 25, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for stopping by to leave Matthew and Motor City Lexus of Bakersfield a wonderful review!

September 17, 2025

The service staff and efficient and accommodating. I appreciate the respect the staff has always given me as I am now driving my 5th Lexus. More

by janetclark.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Sep 17, 2025 -

Motor City Lexus of Bakersfield responded

Janet, thank you for sharing your glowing review of our team! We hope to welcome you back to Motor City Lexus of Bakersfield next time. Keep enjoying your Lexus!

September 17, 2025

Always the best service from Ino! Very knowledgeable and attentive. Ladies at the front counter were wonderful as always. Will be returning soon. More

by klyn71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ino Alvarez
Report | Print
Sep 18, 2025 -

Motor City Lexus of Bakersfield responded

We are so grateful for your 5-star review! Thank you for sharing your feedback about Ino and the rest of our team. We'll see you next time at Motor City Lexus of Bakersfield!

September 06, 2025

Dustin in the service department provided excellent customer service and all went smoothly and thanks to the it support. More

by Eloise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Sep 09, 2025 -

Motor City Lexus of Bakersfield responded

Eloise, thank you for the fantastic review! We're delighted to hear that Dustin and our IT support team made your visit to Motor City Lexus of Bakersfield a seamless experience. We appreciate your business, and we hope to welcome you back in the future!

September 01, 2025

Luis and Frank in sales were excellent to work with. Very helpful with any questions I had. More

by lopez.1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis , Frank
Report | Print
Sep 03, 2025 -

Motor City Lexus of Bakersfield responded

Thank you for the great review. We'll be sure your kind words reach Luis and Frank. We look forward to seeing you again at Motor City Lexus of Bakersfield!

August 30, 2025

Friendly service and no long wait times, and early morning drop off. My car done by noon Thank you More

by no1traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gallardo
Report | Print
Sep 03, 2025 -

Motor City Lexus of Bakersfield responded

Your feedback is much appreciated! Thank you for supporting Motor City Lexus of Bakersfield.

August 28, 2025

All associates displayed friendly and attentive care to me and others where I observed several interactions. My advisor Matthew was very professional and took good care to make sure I was informed of the p More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was a great service advisor.
Report | Print
Aug 28, 2025 -

Motor City Lexus of Bakersfield responded

Hi Gordon, thank you for choosing Motor City Lexus of Bakersfield and for sharing your experience with Matthew in our service department! We wish you safe travels. See you next time!

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