Mount Pleasant Chrysler Dodge Jeep Ram
Mt Pleasant, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 45 reviews
2nd vehicle purchased in 3 weeks and they went above and beyond to make sure we were taken care of , and got the truck we needed. Even the service dept., from the writers to the techs act like they want our beyond to make sure we were taken care of , and got the truck we needed. Even the service dept., from the writers to the techs act like they want our business and are glad to help us. Never been to any other dealer that worked this hard back to back to insure we were happy. Had great individuals but never the whole organization. Jacop Rye and Aaron took one phone call from me and within the hour had found the perfect solution, no questions asked just went to work. the new truck had a couple thing to be addressed and Jeremy in service made sure everything to the smallest details were addressed, and happy to help. not enough stars to chose. More
they are the best in the nation! always do the best for me and make sure i’m safe! the oil change was amazing and simple as well always do the best for me and make sure i’m safe! the oil change was amazing and simple as well More
I broke down on the way back from Daytona to New Jersey. Ryan, my service advisor, pushed me right to the front of the line and quickly got me back on the road. The treatment I received was excellent and Ryan, my service advisor, pushed me right to the front of the line and quickly got me back on the road. The treatment I received was excellent and I would recommend these guys to anyone. More
I want to express m appreciation to Mt. Pleasant CDJR for their service and dedication to getting me back on the road. I traveled to Mt. Pleasant from Rochester,NY, approximately 1k miles. Pleasant CDJR for their service and dedication to getting me back on the road. I traveled to Mt. Pleasant from Rochester,NY, approximately 1k miles. Upon arrival, my transmission started acting weird and the information system told me to service transmission now. I called and spoke with Ryan Chang, a service advisor who told me to bring it right in, about a mile drive. Although the code reader showed nothing, he asked me if I could wait an hour or so while they diagnosed the problem. 45 minutes later I was informed I had serious problems; my truck is a 2024 lease with 20k miles. They ordered the part on Thursday and I had planned on departing Saturday. Ryan did his best to try and make that possible but it was a very labor intensive repair. Long story short, I was on my way Tuesday early afternoon. Ryan kept me informed throughout the process and was courteous and professional in every aspect. Being from out of town needing a major repair is hectic but I knew early on I was in good hands. Now hopefully Chrysler Care will take just as good of care with me as I attempt to recover 3 extra days of hotels and numerous Uber rides. More
The whole team was excellent to work with. Even having not purchased my vehicle from this dealership, they handled my Jeep Wave service with a smile! Even having not purchased my vehicle from this dealership, they handled my Jeep Wave service with a smile! More
Jordan was amazing - a true professional. Answered all of my questions and explained it in a way I could understand. Answered all of my questions and explained it in a way I could understand. More
Jordan and crew were very helpful in getting my Jeep warranty repairs done, and communicative through the whole process. I even got my Jeep back freshly washed! warranty repairs done, and communicative through the whole process. I even got my Jeep back freshly washed! More
The service team was great. The young man who checked me in was more than helpful and kept me updated every step of the way. The young man who checked me in was more than helpful and kept me updated every step of the way. More
Searched online for jeep deals from main Jeep site. I decided on Gladiator lease deal. this dealership was the only one listing prices online. I asked if prices were accurate, was informed yes. I’m dis I decided on Gladiator lease deal. this dealership was the only one listing prices online. I asked if prices were accurate, was informed yes. I’m disabled but made the 2 hr drive and traded my Alfa Romeo. The 5k down 320/mo advertised did not materialize. I was told there was additional equity on my trade and how would I like the difference returned, Added that to down payment also. Now over 7k sown and price went to 390/mo. Shortened term to 28 months and 360/month. I’m a lifelong 850 credit so assuming best they could do. Now excitement is replaced by sadness. Dealership is clean, modern, staff is friendly and professional but to me all that matters is honoring advertised price. Three days in on ownership truck is where I parked it after returning from purchasing. I understand vehicle prices are high, I’m an adult and signed the papers but just wanted to get out of there and start the 2 hour ride home. Shearod is a good man and I hope he moves on to better things. 5 Stars for him and whoever prepped new car. Anyone in the market for a loaded gladiator with 100 miles on it I already took the hit. More

