Mountain View Honda - Service Center

The service department cracked the floor plate and left deep scratches on the door on the passenger side of my 2021 Honda Accord. This was done while they were replacing the battery. I texted Shannon the n deep scratches on the door on the passenger side of my 2021 Honda Accord. This was done while they were replacing the battery. I texted Shannon the next day telling him that the HUD did not work after the battery replacement. They did replace the floor plate and the door panel. I reminded Shannon about the HUD and he raised his voice telling e he did not know about it. I said yes you did, check your notes. I reminded him that he sat in my car and tried to fix it. Then he starts yelling at me that he forgot it, ma'am, I FORGOT IT! Very unprofessional! It's clear they do not respect others property and customer experience doesn't matter. More

Very nice and helpful I have not meet all of the people. But the once I did meet were very nice and helpful. Nothing bad to say. But the once I did meet were very nice and helpful. Nothing bad to say. More

I am very pleased so far with the service that I have received from Shannon at Mountain View Honda. I have a ‘22 Ridgeline and he is doing the best he can to make sure that it is a vehicle that I am able received from Shannon at Mountain View Honda. I have a ‘22 Ridgeline and he is doing the best he can to make sure that it is a vehicle that I am able to maintain and drive for hopefully years to come. Thanks for your great customer service and professional help, Shannon! More

Brought my Pilot in for a fuel pump recall. Shannon got my car to the shop very quickly. I was told an hour to an hour and a half and they were done in just over an hour. Had tranny serviced as Shannon got my car to the shop very quickly. I was told an hour to an hour and a half and they were done in just over an hour. Had tranny serviced as well. Friendly people, comfortable waiting room and clean facilities. More

Great service. People was great no problems smooth service through out. Will recommend to anyone. People was great no problems smooth service through out. Will recommend to anyone. More

Great people to deal with. Very professional. I live in Hixson so the trip is a little farther but well worth it. Hometown people and dealerships are hard to beat. Very profess Very professional. I live in Hixson so the trip is a little farther but well worth it. Hometown people and dealerships are hard to beat. Very professional and yet better than that they treat you as a valued customer. More

Very halpful and on time. I get my oil changed there every time it needs to be done I get my oil changed there every time it needs to be done More

So pleased with changes that have been implemented since Mountain View Honda took over this dealership. Staff treated me like a valued customer and I look forward to doing more business with them. Mountain View Honda took over this dealership. Staff treated me like a valued customer and I look forward to doing more business with them. More

Jorge was very nice and approachable but I found the other gentleman a little less friendly. other gentleman a little less friendly. More