Mountain View Honda - Service Center

I am a new owner of a Honda Ridgeline and my first experience with Shannon and Mountain View was very positive. I’m looking forward to building a relationship and owning this vehicle for quite some ti experience with Shannon and Mountain View was very positive. I’m looking forward to building a relationship and owning this vehicle for quite some time. I hope to receive the same type of customer service throughout the duration of being a Honda owner. More

Normally we go to Rome to get our car serviced because that's where we bought it and we loved the dealership and it's service, but they've changed owners and it's evident in many aspects of their car care that's where we bought it and we loved the dealership and it's service, but they've changed owners and it's evident in many aspects of their car care. We were very pleased with our visit to the Dalton dealership and we may consider them in the future More

Was very happy with service dept ! Shannon went above and beyond to find the problem !!! Shannon went above and beyond to find the problem !!! More

Manager told me he would charge me $140 to check noise with my front tire; at the same time, he came and told a pregnant white female he would Check all her concerns “ free of charge”. I was treated diff with my front tire; at the same time, he came and told a pregnant white female he would Check all her concerns “ free of charge”. I was treated differently because of my race. I am skeptical of returning to the dealership. I knew where to check for my problem, she did not yet I would have been charged whereas she presented with multiple concerns to be checked and was told no charge !! How would you interpret an interaction as this? More

Got me in quickly for service. Diagnosed complex issue and completed task under warranty. All in a day and a half. Well done. Diagnosed complex issue and completed task under warranty. All in a day and a half. Well done. More

Received prompt attention upon arrival and received a clear diagnosis of the problem. Everyone I interacted with as friendly and professional. clear diagnosis of the problem. Everyone I interacted with as friendly and professional. More

Personable and friendly. When I dealership is too large, they lose focus on the customer and their specific needs. They’re listening skills are top notch. When I dealership is too large, they lose focus on the customer and their specific needs. They’re listening skills are top notch. More

Quick service! I had 3 recalls that had to be taken care of and it was completed in 1 1/2 hours! I had 3 recalls that had to be taken care of and it was completed in 1 1/2 hours! More

Simon was great. He explains things thoroughly with understanding. But we talked it over and decided to wait. And work on the car And maybe sale it ourselves. Thank y He explains things thoroughly with understanding. But we talked it over and decided to wait. And work on the car And maybe sale it ourselves. Thank you Simon we'll keep in contact. James and Donna More