
Muller Acura of Merrillville
Merrillville, IN
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We had an outstanding experience! After dealing with 3 dealerships near our home we were discouraged by the car buying process. However, from the minute Alex from Muller responded to After dealing with 3 dealerships near our home we were discouraged by the car buying process. However, from the minute Alex from Muller responded to my Truecar inquiry everything about this experience was positive: Jason our salesman, the car was exactly what I wanted, arriving at a price, the financing, the demonstration of the car’s features and their attention to the detail to prep the car. It was a zen experience and well worth the 1 hour drive from our home! More
This is a great dealership everyone is friendly and honestly with up front pricing. Jeuele was my sales representative and she was top notch excellent as well as their finance manager. Even after a f honestly with up front pricing. Jeuele was my sales representative and she was top notch excellent as well as their finance manager. Even after a few days my tire pressure was low and I had worked late, I called them up, they said bring it right over, they had a service man stay late to look at the tire, found the problem and although they could not fix it that night, they hooked me up with a service rental and by 8 am the next day my car was ready for pick up!!! I couldn’t ask for better service!!! More
Matt did a great job handling my recall/ warranty issues and got me a loaner car due to the time needed and the distance to the dealer from home . and got me a loaner car due to the time needed and the distance to the dealer from home . More
Jalann did an amazing job, as always, keeping things moving and keeping me informed of the progress of my B1 service. Promised time to completion was spot on! Can’t say anything bad about Muller service moving and keeping me informed of the progress of my B1 service. Promised time to completion was spot on! Can’t say anything bad about Muller service manager and service department. A very rare thing these days. More
Jalann and the team in the service dept did an amazing job Kept us up to date with what the progress of our repairs and offered us a loner during repair Will be using the Muller team for future servi job Kept us up to date with what the progress of our repairs and offered us a loner during repair Will be using the Muller team for future service repairs and maybe our next purchase More
I went in for my A1 service, approaching 45,000 miles on my 2019 TLX aspec. I had a $10 off oil change coupon which they accepted no problem, I was also advised of an open recall for the fuel pump, which my 2019 TLX aspec. I had a $10 off oil change coupon which they accepted no problem, I was also advised of an open recall for the fuel pump, which I’m aware of and has been out for some time now but Acura never supplied enough parts to perform the recall unless it failed. I was told they are now able to perform it so I had them Complete that while I was in there. What was supposed to be a couple hour job now turned into 3 as a connection was right causing my fuel gauge not to register so the technician had to disassemble it again to correct that. I’m happy he noticed it before I left so that at least saved me another trip back. The service advised gave me another $10 off for my time, which was I was totally appreciative of and didn’t even have to ask. I would recommend Muller Acura for your service needs. More
Excellent service all around I would highly recommend and while my car was being serviced I was offered a loaner for the weekend…Thanks Jalynn Pulley A+ service. and while my car was being serviced I was offered a loaner for the weekend…Thanks Jalynn Pulley A+ service. More
Excellent service, very attentive ti my concerns. I would highly recommend . I appreciate getting a loaner while my car was being serviced. Jaylin was very polite and accommodating. Too bad that the I would highly recommend . I appreciate getting a loaner while my car was being serviced. Jaylin was very polite and accommodating. Too bad that the closest Cura dealer to me is in Merrillville Indiana - i live in Michigan More