Murgado Lincoln of Chicago - Service Center

I don’t know if it’s a ford thing but the lack of transparency and customer service is extremely bothersome. transparency and customer service is extremely bothersome. More

Great turnaround in time. Great service. Great communication. Overall, an easy and quick experience, like always. Great service. Great communication. Overall, an easy and quick experience, like always. More

Great and timely service. It was easy to schedule & charges were discussed up front. Waiting room was comfortable & coffee and water available. It was easy to schedule & charges were discussed up front. Waiting room was comfortable & coffee and water available. More

Very reasonable and the service was done on time even after they ran to a little problem had to come the next day but they got it fix and gave a car wash after. after they ran to a little problem had to come the next day but they got it fix and gave a car wash after. More

Exemplary service. Care for the customer safety. Will definitely recommend going forward. In the future. Care for the customer safety. Will definitely recommend going forward. In the future. More

Quick and efficient service. Good waiting room desks and drinks. Grant kept me up to speed on the progress of the service. Good waiting room desks and drinks. Grant kept me up to speed on the progress of the service. More

Quick, responsive and efficient service. Great waiting room desks and drinks. Was up to speed on the progress of the service. However, needs to provide more accurate cost Estimates before Great waiting room desks and drinks. Was up to speed on the progress of the service. However, needs to provide more accurate cost Estimates before hand.. More

Ryan the person who helped me was exceptional. Answered all my questions. What he couldn’t answer he found someone who could. Answered all my questions. What he couldn’t answer he found someone who could. More

Aimmey was very helpful and thorough. She helped me understand what was needed to do and did her best to the car serviced asap. She helped me understand what was needed to do and did her best to the car serviced asap. More

Kaleb was fantastic! The issues I had were that the mechanics seemed to have issue and poor communication with him. I brought my car on for what should have only taken tw The issues I had were that the mechanics seemed to have issue and poor communication with him. I brought my car on for what should have only taken two days I had to leave it for close to a week with no loaner car. When the mechanic told Kaleb he would finish the job on a Friday and I could pick it up Saturday. The mechanic didn’t do the work and I had to wait till the following Monday evening. More