Murray Auto Sales

If you are in the market for a vehicle and came here to buy one or look at one read this first: This review is from a seasoned salesman that through out my career I changed people's opinions about these buy one or look at one read this first: This review is from a seasoned salesman that through out my career I changed people's opinions about these unethical people running this dealership, but they still do exist. Remember the names Tony and Jose or Jesus. They will prey on the weak. They will take advantage of your situation and make you feel that if you don't put a deposit down, they will not be able to finance you and they will lose point with subprime lenders. So we did put a deposit down to hold the car since we were in a different state. My wife was shopping for a vehicle online. We came across these robbers. First, the pictures are nothing like what you will really get to see in person. What they do is buy a car from the auctions, and slap a piece of plastic and jack the price u and not check a thing on the cars. The car we looked at in person had all bald tires (not safe to drive ). Power steering pump going out, you can hear it clearly ,oil was not changed. It was falling apart from the interior. So we wanted to walk away and Tony said, it is what it is, you won't get your deposit back!!! I said you didn't say it was non refundable, we were even shocked (not really) that it came down to this. So long story short, go and see how nasty their vehicles are and you have been warned if you buy from them. You will most certainly buy an over-priced lemon. You will be disrespected and robbed. More

Murray Auto Sales is a great place to buy from. Chris was professional and great to deal with. He answered all my questions. I’ll refer them to everyone! professional and great to deal with. He answered all my questions. I’ll refer them to everyone! More

High Pressure, Ended up being a nightmare. April 2017 went looking for a vehicle was pressured into buying a 2013 Elantra. They gave me $1500.00 for my trade In. On the paperwork it said $2000. April 2017 went looking for a vehicle was pressured into buying a 2013 Elantra. They gave me $1500.00 for my trade In. On the paperwork it said $2000.00 giving me 30 days to pay the $500.00. But the finance company paid Murray Auto. If I pay they would be paid twice. RIGHT...There Finance Company is based in Los Angeles. "WESTLAKE FINANCIAL " things have been fine. Until an emergency came up and I had to use my car payment for this emergency In July. Several times I contacted WESTLAKE to tell them I would like to change the payment date to the 4th of the month since I am on disability. They informed me, this could not be done until I signed paperwork to change the date. I finally received the paperwork I filled it out three times. Then I asked if they could fax the paperwork to me. There answer NO.they could not. So then I went on line to open MY ACCOUNT to see my finances re my car. The interest rate 30%. I contacted the company to inquire as to why I could not access MY ACCOUNT. I WAS TOLD BECAUSE MY PAYMENT WAS NOT CURRENT I COULD NOT SEE MY ACCOUNT. I've never known any finance company denied anyone access to there account. Therefore a order has been issued to REPO, MY VEHICLE. I've called to see about my account there personnel asked my name, acct number, my address, last four of my social security number, and if I am still currently on social security. But they have the paperwork from when I first applied for the financing. Why do they have to ask every time I call inquiring about MY ACCOUNT. . I DO NOT LIKE HOW EITHER COMPANY MURRAY AUTO OR WESTLAKE FINANCIAL IN LOS ANGELES RUN THERE BUSINESSES. I wouldn't refer No one to this place to purchase a vehicle. More

Great service. Great cars. I was mosty impressed by their employee, Aj. He went above and beyond to make sure I was satisfied and I couldn't ask for anything more as a car-buyer I was mosty impressed by their employee, Aj. He went above and beyond to make sure I was satisfied and I couldn't ask for anything more as a car-buyer More

BUYER BEWARE. These guys have a reputation, and they live up to it. Says a lot that their only non 1 star review comes from an employee of the lot. I definitely don These guys have a reputation, and they live up to it. Says a lot that their only non 1 star review comes from an employee of the lot. I definitely dont recommend buying here unless its your last option, or unless you enjoy buying cars with transmissions that blow in a day, or body damage they dont tell you about. Their salesman dont care about what your needs are, their sales manager will act like he's doing you favors (which he will constantly remind you he's doing for you)... he's not. This place is the definition of a Fraudulent car lot. I went in to see a specific car that wasn't available for me to see as it was in the shop, and got quickly pushed into another model of the car they had available. Considering it was the same make and model, I wasn't too resistant to the idea.that shortly after leaving the lot, I had a long list of issues within days. When I came back in to try and deal with it, I received nothing but xxxx with their sales manager continuing to tell me, to check back in tomorrow so we can look at swapping the car out (as a trade in no less instead of reversing the loan). Two weeks later, I still have the car I don't want with all the same issues. I was also told that I have a car that runs, what more do I need.... well for $10,000 I would expect more than just a car that runs... More

Virgil helped me excellent from start to finish good team Virgil was great the team was great start to finish very helpful i am very satisfied with my buy followed through with there word and clearly put cust Virgil was great the team was great start to finish very helpful i am very satisfied with my buy followed through with there word and clearly put customers 1st More

Do NOT go here!! Had a not so good feeling when we went here, but husband liked the car, so I went. Salesmen were very high pressure and insisted on finishing everyth Had a not so good feeling when we went here, but husband liked the car, so I went. Salesmen were very high pressure and insisted on finishing everything that very day. After going over the paperwork, I really got to looking at it. They charged an extra $1,000 for financing, which we already had arranged through our credit union. They said they would take care of getting the loan finalized, but never mentioned their fee to do that. Because I didn't notice that, among other things, we're ending up paying $15,000 for vehicle they sold us for $9999. More

DO NOT BUY FROM THIS DEALER Basically bought a dodge charger that had issues with it but they could never tell me what was wrong with the car. First day I took it off the lot it Basically bought a dodge charger that had issues with it but they could never tell me what was wrong with the car. First day I took it off the lot it had issues. It seems like they keep emphasizing the warranty instead of adressing the fact that they sold a car they knew had issues. YES I understand the warranty but why are you selling a car that is defective in the first place. Too much run around from these guys, they don't tell the truth and they are not HONEST. Save yourself the trouble and go somewhere else. More

Great Customer Service These guys helped me with everything I needed. They answered all of my questions, were upfront with me, and weren't pushy at all. Definitely recommend These guys helped me with everything I needed. They answered all of my questions, were upfront with me, and weren't pushy at all. Definitely recommend going to them for a car! More

Friendly, amazing, stressfree My experience was af if I was buying from a trusted friend. It was incredible how friendly and welcoming everyone at the dealership was. They were als My experience was af if I was buying from a trusted friend. It was incredible how friendly and welcoming everyone at the dealership was. They were also so helpful and informative they really helped me find the best deal that would work for me. I must of had asked them a million questions and they had an answer for everyone of them and if they didn't they made sure to find it with me and quickly More