I purchased a KIA Exclaim used at the end of July 2016. The salesman I had was Ed Moore. I had called other places and was unhappy with their responses. He was easy to work with and tries to make sure you are a pleased customer. He appears to be very genuine and easy going in the way he conducted his self during my puchase. He has contacted me since the purchase to check and see if things are still going okay. I am about to take the car back to Murray Kia for my first maintenance visit. I hope there aren't any problems in their service department. I met the manager there at the time of my purchase however, they have a new service manager now.
I will definitely check in with Mr. Moore when my appointment is scheduled hopefully, ( which I am going to try to schedule online) he will be working that day.
I referred a friend to see if he could help her find a car.,everyone's situation is different .
So would I recommend Kia Murray to someone if they inquired about my car and my experience at this dealer, the answer is yes, and I would refer them to Ed Moore . My opinion of the dealership experience is based on my experience with Mr. Moore, others who I met were pleasant but, it is really the sales person that seals the deal. I hope the exchange he and I had will continue since cars don't last forever and if I purchased another Kia I would hope he is still there to handle my future purchase.
I have read some poor reviews, as well as good ones on this site, I can only hope my experience continues to be pleasant and the service continues to reflect what I have been told that Kia expects from its dealerships and its employees.
I am now going to schedule my service appointment.