I was quite surprised to see a few negative reviews about this place because of how well everyone at Murray Kia took care of me. I bought my first car from them back in 2012 and when I needed to trade that car in a few months ago, I went right back to the same salesperson, Rick Megay, who had taken such great care of me before. In the car industry there are a lot of places that will try to take advantage of you, and being a single mom, I knew I had to go to someone I could trust. I was looking at purchasing something new, but it wasn't quite working with my budget. Rather than pushing me to stretch my budget, the whole team got together, Shaun, Rick, Tony, and a few more whose names escape me, to put me into a beautiful low-mileage fully certified lease return that was an absolute perfect fit for me, all the options I wanted (and more) and well within my budget. In purchasing any vehicle, there can be some things that aren't exactly perfect. Unfortunately, my navigation was having some glitches. There's no way they could have picked it up when it went through the shop because 9 times out of 10 it worked perfectly fine, but once in a while, there would be a glitch with the signal. I took some photos when it happened so I could show them what was going on. What was the response I got? Shaun said, "Let us fix it right the first time." And they sure did. They gave me a beautiful loaner vehicle to drive while they replaced the antenna in my vehicle. Keenan from the service department was fantastic. He was so friendly and kept me up informed every step of the process. I now have my vehicle back, with a perfectly functioning navigation system. I am so happy. They really took good care of me, yet again and Rick really make me feel like family when I walk through the door. I have since moved up to the Poconos, but I will always take the drive to Murray and buy my vehicles from Rick. They are truly wonderful there.