Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Murray Mazda
Muncy, PA
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
46 Reviews of Murray Mazda
August 27, 2025
Overall, a good experience. I especially enjoyed my experience with my salesperson,Tanner Lucas, and financial advisor Kaitlin. He was able to get the vehicle I was interested I especially enjoyed my experience with my salesperson,Tanner Lucas, and financial advisor Kaitlin. He was able to get the vehicle I was interested in purchasing from another dealership with no issues. The outside of the vehicle was washed when I took delivery,but I had to remove stickers on the inside and open and place the floor mats which I thought the prep department should do since it was a new vehicle. I thought maybe a sales manager or general manager would introduce themself/themselves, but that didn’t happen. I would consider purchasing from Murray Mazda in the future. More
by ESMITH2305
Employees Worked With
Tanner Lucas and
August 14, 2025
I had such a great experience with Murray Motors collision center. Misty kept me informed every step of the way, set up a rental car for me and made the whole experience hassle free. Dustin gave me collision center. Misty kept me informed every step of the way, set up a rental car for me and made the whole experience hassle free. Dustin gave me a repair estimate within minutes and ordered all the parts needed ahead of time, making the repair work faster. The repairs are flawless and they even detailed the interior/exterior of my car. 10/10 repair work and 10/10 customer service! More
by mckennataylor515
Employees Worked With
Misty, Dustin
August 14, 2025
Dan was great with inspection, tire rotation and an oil change. The cost was pretty comparable to other service centers. And I guess everybody's jumping on the 3% bandwagon if you use a credit card to pay. change. The cost was pretty comparable to other service centers. And I guess everybody's jumping on the 3% bandwagon if you use a credit card to pay. Thank goodness I had a check! Lon savage is a nice salesman also! Thanks Dan. More
by puffycomb
Employees Worked With
Dab, and the service dest attendant that took Steve's job, so sorry I forgot his name. He was nice and helpful also
August 12, 2025
Dan in service was great to work with when we had an emergency arise on the highway. He patiently and effectively helped us manage a stressful event for the family. As we continued to get our needed p emergency arise on the highway. He patiently and effectively helped us manage a stressful event for the family. As we continued to get our needed parts, Dan kept us updated on a daily basis. We greatly appreciated working with such a class individual! More
by culls1
Employees Worked With
Dan
July 21, 2025
I just bought a 2020 Toyota Tacoma from Murray in April of this year. It's a basic model, had about 54,900 miles on it at the time of purchase and seemed to be in decent shape. Recently, I had a message co of this year. It's a basic model, had about 54,900 miles on it at the time of purchase and seemed to be in decent shape. Recently, I had a message come up on the screen saying that there was a malfunction in the airbag system and now the airbag no longer works. A few days ago, the AC system quit working completely. Then I find the original sticker price was only $29,000 when it was brand new - Murray charged me $25,000 for this vehicle. I just looked at the used price on KBB and it should not have been ANY MORE than $23,000. I called them today to see if they would help me out with the issues (obviously upset when I called) and they basically told me there was nothing they could do since it was not in warranty. Then the guy literally lectured me on how I was coming across to him on the phone - sorry, guy.....who wouldn't be upset about this?? I just gave you $25,000 on a used truck that you overpriced me on and now you can't help me at all? It is a horrible shame, too....I had a great experience with Murray back in 2007 when I bought a Honda Civic from them. The Sales Manager is a pompous jerk, I believe his name was Will Marks. Do not go here, the customer service was awful. I am extremely disappointed with them and their lack of help with a used truck I've only made two payments on!!!! More
by lmcma32
Employees Worked With
Alexandra Kiniry
July 12, 2025
Dan is a pretty nice guy. He answered all my questions. They did a good job and have done a good job for years and years! Always enjoy talking to Lon. He answered all my questions. They did a good job and have done a good job for years and years! Always enjoy talking to Lon. More
by Dennis Reed
Employees Worked With
Eric. Always does nice work!
July 03, 2025
Everyone nice and helpful, vehicle done when expected. Explained anything that car needed for inspection and what was borderline to be repaired soon. Explained anything that car needed for inspection and what was borderline to be repaired soon. More
by jmreynolds45
Employees Worked With
Dan & Chase
May 27, 2025
This dealership is 40 mins from our home; we took a half day off of work for the appointment. Took our Mazda in for service as several lights were lit up on the dash-this was indicated to the service depart day off of work for the appointment. Took our Mazda in for service as several lights were lit up on the dash-this was indicated to the service department when we made the appointment. When the car was done, we went back to pay and confirmed at lights were out on the dash. The service manager, Dan, went out with my husband to check and 2 lights were still on. Dan told my husband that “he could get us in next week to take care of the other lights”. When they came back in, I was told the same thing. At that point, we explained that we live 40 mins away from the dealership and coming back another day would require more time off of work. Dan said he couldn’t take the car back into service because they had a cylinder head change coming in. After Dan mansplained to me that the lights were on because the system was off, I responded with “it doesn’t matter why the lights are on, they shouldn’t be on and that is why we brought the car on for service”. After much back and forth, it was only after I had to raise my voice that Dan finally conceded and said he would take the car back to service. Since we left the dealership, the check engine light has been on and we have tried to contact Dan numerous times without a return call. Check engine light is still on :( More
by Sorberdevelopment
Employees Worked With
Dan
