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My Volkswagen of North Grand Rapids

Northeast Grand Rapids, MI

Overview
Employees
Reviews
Vehicles
4.4
59 Reviews
Visit My Volkswagen of North Grand Rapids for a variety of new and used cars by Volkswagen, serving Grand Rapids, Michigan.
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3985 Plainfield Avenue

Northeast Grand Rapids, MI

49525

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Showing 59 reviews

January 08, 2026

Very nice dealership and great people to work with! Highly recommend working with James! Will be back! More

by mylaarmock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Balder
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January 06, 2026

I've dealt with many dealerships in the past and none come close to this positive experience with Henry and his team. This is my second car purchase from Henry in 3 months. Top notch people. More

by lptamer
Recommend Dealer
Yes
Employees Worked With
Henry
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January 06, 2026

They were ready for my appt. Completed on estimated time. Could not find coolant leak but today I got another check coolant level alarm. More

by STEVE.WESTRICK
Recommend Dealer
Yes
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December 30, 2025

Awesome experience, people are super friendly and super helpful! Great place to go if you in the market for a vehicle! More

by cainscough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Jones
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December 28, 2025

I took my 2018 Beetle for an oil change. They made recommendations about tires and suggested an appointment for the oil change. The experience was good. More

by APRIL.BLACK
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2025

They tried to sell me a 30,000 mile maintenance when I had already had that work done at the dealership 8 months prior to this visit. More

by LORIJOBAKER
Recommend Dealer
No
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December 26, 2025

Everyone was real friendly, there was no pressure in the purchase process and wanted me to calling anytime I had questions. More

by denniskelly58
Recommend Dealer
Yes
Employees Worked With
Devon
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December 24, 2025

Jeff Noordhof, Shaun Losinski, Jarrod Herbig and esspecially Devon Smith all need recognition for their hard work! More

by ahunt17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Smith, Jeff Noordhof, Jarrod Herbig, Shaun Losinski
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December 24, 2025

Best dealership experience I have ever had! It was a no frills experience. No one was pushy, everyone was friendly & informative. Everything was so easy. More

by mattd8n
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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December 22, 2025

The team is always friendly and ready to help me with my vehicle. I appreciate the quick service and I am able to use the table in the showroom to work while I wait. I will continue to take my vehicles ther More

by mthomas37
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Krystal Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy and the service team.
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