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NYE Buick GMC - Service Center

Oneida, NY

4.5
207 Reviews

207 Reviews of NYE Buick GMC - Service Center

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August 15, 2025

Great service and staff in and out fast cant adk gor better will be bringing my new silverado here for all service! More

by vette075221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

NYE Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 11, 2025

Brandon Carpenter was very helpful explaining what I needed done on my car along with the state inspection. More

by NCBANDLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 09, 2025

Chris is fantastic to work with. Always listens and gets me in as soon as I have an issue. He also keeps me informed about the service and doesn't try to upsell so much that it's ann More

by DARBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

NYE Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 05, 2025

Chris was fantastic! Easy to work with and took the time to listen and help figure out best way forward and was very responsive. More

by grantcompany42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 02, 2025

Chis did a great job taking care of me and my vehicle during this service appointment. 100% satisfied with this dealership. More

by jrobbins244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 17, 2025

My salesman was excellent but on my way home from picking up my brand new truck it had broke down on the road and the dealer did bare minimum to service me and made the situation very difficult and the profe More

by ZANDER.BARNES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli and Nick
July 16, 2025

Good service with reliable knowledge and communication skills im always satisfied when I leave there More

by BANYON1322
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

NYE Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 13, 2025

I asked to put four TPMS sensor in that I bought cause I didn’t get tires they did not install the sensors and said when you get tires we will put them on for you More

by GMALT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor don’t know who it was
Jul 15, 2025 -

NYE Buick GMC responded

"GMALT70" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialgmc@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 13, 2025

Great service department communication and speedy repair service. Went out of my way to go here as I was very dissatisfied with the GMC dealer in Utica. More

by Rstokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 10, 2025

Service Depr is great, relationship-ending disappointment with Sales sadly continues. Will not buy here again More

by petercannella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

NYE Buick GMC responded

We value and appreciate your business, Peter. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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