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NYE Buick GMC - Service Center

Oneida, NY

4.5
208 Reviews

208 Reviews of NYE Buick GMC - Service Center

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May 01, 2025

Great warranty service by the NYE GMC team. They are top notch in every aspect of the process! More

by Djt0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

This is an update to my last review. After posting, I was contacted by NYE and explained what happened. They rectified the problem to my satisfaction quickly and professionally. More

by RKAPLAN500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Vaughn
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

The dealership was very good to me, treated me very nicely, very professional, Chris manager was very good was very good. Everyone treated me excellent More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Invoice prepared incorrectly, almost double charged. Was told job would take 40 minutes, waited over two hours before work complete. Never has this issue before. More

by RKAPLAN500
Service Time
Recommend Dealer
No
Employees Worked With
Cheyenne
April 25, 2025

Everyone was courteous and efficient. Especially Christopher Webster who handled my car service. Several were concerned about my comfort during the wait. More

by JCARY1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Service was quick and efficient. Appreciate how helpful they were finding the issue and fixing it. More

by Melissa.d.rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 13, 2025

Brandon is an excellent employee. Everyone there is very friendly. The service to my car was done in a reasonable amount of time. I will be back. More

by EVELYNCOLLINS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 10, 2025

GREAT PLACE FROM PARTS TO SERVICE KEEP UP THE GOOD WORK VERY HONEST AND UPFRONT More

by bmcollisionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ZAC PAGE
Apr 11, 2025 -

NYE Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2025

In the last couple year's that I've been bringing my vehicle to your shop, I always receive excellent service an done on time...very pleased an that's why we bought our new Terrain at Nye..thanks so muc More

by beane3370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hall
Apr 11, 2025 -

NYE Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2025

Everyone in the service department was very helpful, knowledgeable, attentive, and professional. Explained everything that I needed to know. More

by GRAMBO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Miracle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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